Manager: Salesforce Architect

SUMMARY:
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POSITION INFO:

Manager: Salesforce Architect 

Workplace Type: Hybrid
Location: Pretoria, Gauteng
Industry: Medical Devices

About the Company

A global medical technology innovator specialising in digital health solutions that enhance clinical accuracy, improve accessibility, and support high-quality patient care. The organisation combines engineering excellence, user-centric product design, and strict regulatory compliance to create impactful healthcare technologies.

Role Overview

The Manager: Salesforce Architect leads the end-to-end architecture, strategy, and optimisation of the Salesforce platform. This role is responsible for designing scalable, secure, and high-performance Salesforce solutions, driving platform governance, and ensuring alignment with business and technology roadmaps.

This position requires deep Salesforce Architecture expertise, advanced development experience, strong API integration capabilities, and a proven track record in delivering enterprise-level Salesforce implementations.

Key Responsibilities Architecture & Strategy

• Owns the Salesforce platform architecture, technical vision, and multi-year roadmap.
• Designs scalable, secure, high-availability Salesforce solutions aligned with enterprise architecture.
• Evaluates Salesforce features, AppExchange apps, integrations, and cloud technologies to drive innovation.
• Ensures compliance with best practices for architecture, security, performance, and governance.
• Partners with leadership to align Salesforce strategy with business objectives.

Salesforce Development

• Develops Apex classes, triggers, Lightning Web Components, Visualforce pages, and reusable components.
• Builds integrations using Salesforce REST, SOAP, and external APIs.
• Implements and maintains DevOps pipelines, CI/CD processes, and Infrastructure as Code.
• Manages version control (Git), code reviews, deployment processes, and sandbox management.
• Develops automated tests, test data, and regression testing scripts.

Analysis & Planning

• Translates business requirements into robust technical solutions.
• Contributes to sprint planning, user story refinement, estimation, and technical documentation.
• Conducts research on emerging Salesforce and cloud technologies.
• Leads root-cause analysis, solution design sessions, and system troubleshooting.
• Tracks work through JIRA and maintains up-to-date system documentation.

Quality, Compliance & Delivery

• Ensures solutions meet medical device regulatory standards (FDA, CE, ISO) and SOC2 requirements.
• Delivers high-quality, well-tested, performance-optimised Salesforce applications.
• Completes code reviews, validation checks, and pre-deployment testing.
• Ensures all work aligns with QMS processes and internal IT standards.

Leadership & Collaboration

• Leads Salesforce technical decision-making across teams.
• Provides guidance, mentoring, and best-practice coaching to developers.
• Collaborates effectively with stakeholders, product owners, analysts, and cross-functional teams.
• Drives continuous improvement in architecture, development standards, and DevOps practices.

Required Qualifications & Experience Education

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or similar.
• Salesforce Architect Certification (System, Application, or Technical Architect).

Experience

• 7+ years Salesforce development and architecture experience.
• Proven experience designing and implementing complex Salesforce solutions.
• Experience with CI/CD pipelines, Git-based workflows, and DevOps automation.
• Track record of delivering Salesforce integrations and API-driven architectures.

Technical Skills (Essential)

• Apex, Lightning Web Components (LWC), Visualforce
• Salesforce REST & SOAP APIs
• Declarative tools: Flows, Process Builder, Schema configuration
• SOQL/SOSL, Data Loader, Workbench
• Git, CI/CD, DevOps, SFDX
• Integration platforms and middleware
• Performance optimisation & system scalability

Salesforce Cloud Experience

• Sales Cloud
• Service Cloud
• Marketing Cloud
• Marketing Cloud Intelligence (Datorama)
• Sales Engagement (High Velocity Sales)
• Salesforce OMS
• Service Cloud Voice
• Salesforce Connect
• ECI (Einstein Conversational Insights)
• eCommerce integrations

Core Competencies

• Solution Architecture
• Technical Leadership
• Platform Governance
• Problem Solving & Root-Cause Analysis
• Agile/Scrum Delivery
• Documentation & Compliance
• Cross-functional Collaboration
• Innovation & Continuous Improvement