Marketing & Sales Manager

SUMMARY:
Renowned Lodge Portfolio is looking for a MARKETING AND SALES MANAGER to join their team

POSITION INFO:
This role offers the chance to represent a company dedicated to immersive safari experiences, conservation, and community-driven tourism. With a strong focus on sustainable travel, the company creates meaningful guest experiences while preserving natural and cultural heritage. Its unique approach blends high-end hospitality with environmental responsibility, making it a standout in the industry. This position allows you to shape the brand’s growth, build strategic partnerships, and contribute to a purpose-driven tourism model that prioritizes both people and nature.

Candidate Requirements:

• Sales and marketing experience within the tourism industry, preferably in safari, hospitality, or travel.
• Strong brand management and digital marketing skills, including social media, SEO, and content creation.
• Established relationships with suppliers, DMCs, tour operators, and travel agents to drive sales.
• Experience in contracting, rate negotiations, and developing sales strategies.
• Ability to conduct market research, analyze competitor trends, and identify effective distribution channels.
• Skilled in organizing and hosting trade events, educational tours, and networking at international trade shows.
• Strong presentation and training abilities to educate trade partners on company offerings.
• Experience in media relations, press trips, and PR campaigns to enhance brand visibility.
• Ability to manage and optimize company websites, digital advertising, and email marketing.
• Financial literacy, including budget management, invoicing, and working with a bookkeeper.
• Strong organizational skills to oversee reservations, payments, and account administration.
• Ability to resolve guest, agent, or operator complaints professionally and efficiently.
• Passion for conservation, community engagement, and responsible tourism.
• Excellent networking, communication, and negotiation skills.
• Flexibility to travel locally and internationally as required.

• Develop and implement strategic marketing and sales plans to expand market share.
• Manage and enhance brand visibility, identity, and digital marketing strategies.
• Build and maintain strong relationships with suppliers, DMCs, tour operators, and travel agents.
• Oversee and update the company website, ensuring accuracy and optimization.
• Represent the company at local and international trade shows and networking events.
• Organize and host educational tours, trade events, and media trips.
• Conduct market research to identify trends, competitor activity, and distribution channels.
• Negotiate contracts, rate structures, and partnerships with industry stakeholders.
• Deliver presentations and product training for trade partners and clients.
• Handle and resolve guest, agent, or tour operator complaints professionally.
• Oversee the reservations team, ensuring invoicing, refunds, and payments are accurate and timely.
• Liaise with the bookkeeper for financial management and accurate reporting.
• Generate sales reports, forecasts, and guest demographic analytics.
• Maintain memberships and relationships with industry associations.
• Coordinate weddings and other special events as needed.
• Work closely with external sales representation agencies to maximize exposure.

NB! This job is now closed. You can apply for other jobs by uploading your CV.