Microsoft Teams and AI Consultant / Business Analyst

Recruiter:

Sandi Crowther Recruitment

Job Ref:

DUR003467/LC

Date posted:

Friday, October 3, 2025

Location:

Durban, South Africa

Salary:

20 000

SUMMARY:
Morningside, Durban. A dynamic IT solutions company is seeking a Microsoft Teams and AI Consultant / Business Analyst to join their team. If you're passionate about helping SMBs leverage Microsoft 365, Teams, and AI technologies like Copilot, and have 3–5+ years of hands-on experience, we want to hear from you. The ideal candidate will also have expertise in business process analytics, business systems analytics, and business operations analytics, along with proven project planning experience.

POSITION INFO:

Key Responsibilities

Design and implement Microsoft 365, Teams, and Copilot offerings tailored to SMB clients
Lead tenant readiness assessments, Teams governance, SharePoint migrations, and Teams Phone deployments
Implement Microsoft 365 security baselines, including MFA, Conditional Access, Microsoft Defender, DLP, and Purview
Drive Copilot readiness, run pilot projects, and lead adoption and change management initiatives
Develop reusable templates, runbooks, training materials, and documentation
Deliver measurable outcomes that align with client business goals

What We’re Looking For:

3–5+ years of hands-on experience delivering Microsoft 365, Teams, SharePoint, and Power Platform solutions
Strong pre-sales, solution design, and stakeholder engagement skills
Practical experience with Entra ID, Intune, Microsoft Defender, Purview, Teams Phone, and Copilot
Proven success in change management and user adoption programs
Microsoft certifications or Applied Skills badges
Must have own vehicle for client site visits
Bonus: experience with Power Automate, Power Apps, COE Starter Kit, basic scripting / automation, and SQL
Bonus: familiarity with SMB / owner-managed environments and project management tools

Apply:

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