Monitoring Engineer

Recruiter:

Data Centrix

Job Ref:

JHB006802/Liste

Date posted:

Tuesday, June 17, 2025

Location:

Midrand, South Africa

SUMMARY:
Datacentrix is looking a Monitoring Engineer to be based at our Midrand offices. The Monitoring Engineer will be responsible for ensuring systems, applications and infrastructure health, performance, and availability through effective monitoring solutions Opmanager and Site 24.

POSITION INFO:
Experience and Qualification Required:

Matric and Diploma in Information Technology or related field
APP Manager, OpManager , SITE 24, PMP
N+, A+, MCSE Certification
CCNA
Windows Server Support
Network Support

Key Performance Areas:

Ensure Best practices per device are set across all clients
Dependency mappings are done correctly.
Taking ownership of the Monitoring environment
WAN/LAN Latency monitoring
Daily tasks and routines
Certificate application on Central server and probes
Advise on where improvements can be made and assist with this.
Best-known procedures / call logging, escalations.
Guidance and advice on APPMAN and Site 24/7.
Manage security solutions, for all monitoring tools.
Ensure monitoring standards are by Customer Policy
Maintain all Customers monitoring tools daily
Administer and maintain monitoring rules and alerts.
Manage all monitoring for network hardware and equipment, routers, switches, and other Network Devices, infrastructure, servers, applications, and websites.
Ensure reliable network connectivity the networks are monitored
Monitor all monitored devices and applications’ performance
Perform capacity monitoring of all systems for customers.
Real-time monitoring and analysis of all alerts
Threshold-based monitoring for capacity and performance monitoring
Monitor hardware failures and backups
Ensure effective backups of configs for monitored systems
Troubleshoot 1st line system issues before escalating to senior teams
Create priority incidents, make follow-ups, and communicate the status to affected users

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