Network Customer Relationship Manager

SUMMARY:
We are seeking a Network Customer Relationship Manager with essential fintech/payments experience.

POSITION INFO:

This role focuses on managing and strengthening customer relationships, ensuring client satisfaction, and supporting operational excellence within the payments ecosystem.

The position is suited to professionals with strong account management experience rather than sales, who can proactively manage client needs, resolve issues, and contribute to process improvements in a collaborative environment.

Requirements

• Proven experience in customer relationship or account management
• Fintech or payments industry experience is essential
• Strong interpersonal and communication skills
• Ability to manage multiple clients and priorities effectively
• Experience in problem-solving and improving customer experience
• Comfortable working onsite initially, transitioning to a hybrid model

Why Apply

• Work in a client-facing role within the fintech/payments sector
• Hybrid working arrangement after initial onboarding period
• Opportunity to develop and strengthen strategic client relationships
• Competitive salary with potential for professional growth

Apply Now
If you are an experienced customer relationship professional with fintech expertise, ready to take on a key client-facing role, submit your CV to be considered.

Please note: Only candidates who meet the listed requirements will be considered. If you do not hear back from us within two weeks, kindly consider your application unsuccessful on this occasion.