New Business Development / Account Manager - Flexible Packaging

SUMMARY:
A well-known and established international plastic raw material company requires the above to be responsible for managing and growing strategic client relationships within the flexible packaging industries with the focus on food & beverage, FMCG, industrial, and or related markets.  This role involves expanding revenue from existing accounts, onboarding new clients, and providing excellent service and technical support to ensure packaging solutions meet client needs.

POSITION INFO:
Minimum requirements for the role:

• A tertiary qualification in a related field is preferred for this role.
• Previous sales experience having worked within the flexible and related packaging industry calling on the food manufacturing industry is preferred for the role.
• The successful candidate must have excellent communication and interpersonal skills.
• Must have excellent sales and negotiation skills with strategic thinking and planning abilities.
• The successful candidate must demonstrate resilience, proactive problem solving, and a passion for delivering customer value and sustainable packaging solutions.
• Technical knowledge in packaging solutions-particularly in sectors like dairy, beverages, or food packaging.
• Proficiency in Excel and Word is essential.

• Managing and growing strategic client relationships within the flexible packaging industries with the focus on food & beverage, FMCG, industrial, and or related markets. This role involves expanding revenue from existing accounts, onboarding new clients, and providing excellent service and technical support to ensure packaging solutions meet client needs.
• Developing and implementing account plans to achieve sales targets, identify new opportunities, and drive revenue growth.
• Regularly assessing client needs, understanding their business objectives, and providing tailored solutions.
• Acting as the main point of contact between the client and internal teams, ensuring effective communication and collaboration.
• Identifying upselling and cross-selling opportunities to expand existing accounts and generate new business.
• Addressing client concerns, resolving issues promptly, and ensuring customer satisfaction.
• Tracking account performance, preparing reports, and providing insights to internal stakeholders.
• Managing contract negotiations, renewals, and pricing discussions.
• Conducting regular business review meetings to assess performance, forecasts, and opportunities.
• Providing accurate and timely forecasts (monthly, quarterly) for assigned accounts.
• Analysing business trends, performance against targets, competitive landscape, and market opportunities.
• Generating and present performance reports to internal and client stakeholders.
• Leading strategic negotiations for pricing, contracts, and renewal agreements.
• Collaborating in new product development or packaging innovations that align with client and market needs.