O&M Technical Support

Recruiter:

West Coast Personnel

Job Ref:

CPT000640/SM

Date posted:

Monday, December 15, 2025

Location:

Elandsfontein, South Africa

Salary:

TCOE R395K TCOE Annually

SUMMARY:
A leading manufacturing company is looking for a skilled O&M Technical Support Technician to join their team in their Elandsfontein, Gauteng facility.

POSITION INFO:
Non-Negotiable Requirements

3 Phase Installation Electrician qualification
3â5 yearsâ experience in fault finding, system integration, and solar installations
Strong computer literacy (MS Office, SAP/ERP, and job-specific systems)
Proven knowledge of production, engineering, sales, and marketing processes
Valid driverâs licence

Key Responsibilities

Deliver reliable technical support with minimal disruptions and high uptime
Conduct fault finding and root cause analysis (RCA), providing reports per case
Provide proactive technical updates and resolve issues within SLA
Plan and execute preventative maintenance activities, ensuring adherence to schedules
Reduce equipment downtime through structured maintenance planning
Ensure compliance with ISO maintenance standards, HSE regulations, and audits
Maintain accurate compliance records and achieve high audit scores
Resolve customer queries within SLA, ensuring high satisfaction and reduced complaints
Support lab, storeman, and remote monitoring team members

Skills & Competencies

Proactive and action-oriented
Strong analytical and problem-solving ability
Planning and organisational skills
Resilient and adaptable under pressure
Strong verbal and written communication skills
Customer-focused with relationship-building ability

KPIs Include

Technical issues resolved within SLA and minimal repeat incidents
Maintenance plan adherence and preventative maintenance completion
Compliance audit scores achieved with zero major non-conformances
High customer satisfaction with queries resolved promptly
Minimal equipment downtime and optimised use of resources

To Apply
Only candidates who meet the minimum requirements will be considered.
Send your CV, qualifications and a head & shoulders photo.
If you do not hear from us within 2 weeks, please consider your application unsuccessful.

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