Online Integration Specialist

SUMMARY:
Our client, a leading payment aggregator and provider of secure payment solutions, is looking for a proactive and detail-oriented Online Integration Specialist to join their growing team.
This is an exciting opportunity for someone who enjoys working at the intersection of technology and client engagement. The ideal candidate will play a critical role in ensuring seamless system integrations, supporting clients through the integration journey, and maintaining the reliability of payment processes.

POSITION INFO:
Key Duties and Responsibilities Integration & Technical Support Support and monitor the staging and rollout of biller integrations Ensure smooth connectivity between systems across the payment ecosystem Guide clients through integration requirements, processes, and best practices Provide post-integration support, troubleshooting and resolving issues efficiently Monitoring & Analysis Monitor transactions across the value chain (Retailer → Biller) to identify irregularities Investigate application logs and perform test transactions in live environments Generate ad hoc reports using SQL to support decision-making and issue resolution Client Engagement Act as a technical advisor, translating complex documentation into practical guidance Work closely with clients to ensure successful and timely integrations Maintain strong client relationships through responsive and effective support Collaboration Partner with internal teams and external stakeholders to resolve integration challenges Contribute to ongoing improvements in integration processes and support practices Essential experience, qualifications & skills Relevant tertiary qualification in IT or a related field Minimum 3 years' experience in a similar role Strong working knowledge of: SQL (reporting and analysis) IT systems monitoring MS Office, especially Excel Customer support in a technical environment Industry Knowledge (Advantageous) Experience in Financial Services, particularly the payments industry Understanding of reconciliation and settlement processes Personal Attributes Proactive, takes initiative, and ownership of tasks Strong analytical and problem-solving skills Excellent communication skills, with the ability to explain technical concepts clearly Comfortable working under pressure with quick turnaround expectations Additional Requirements Fluent in English (written and verbal); Afrikaans is advantageous Stable internet connection (fiber preferred for remote support scenarios) Own reliable transport Why Join? Be part of a fast-growing fintech environment Work on critical systems that power secure payment solutions Gain exposure to end-to-end payment integrations and real-time transaction environments Collaborate with a team that values initiative, precision, and problem-solving If you are analytical, solutions-driven, and thrive in a fast-paced environment where accuracy and responsiveness matter, this role is for you. Apply Now. For more IT jobs, please visit I also specialise in recruiting in the following: Software Development Data Engineer Data Analyst Infrastructure Architecture ... and more! If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles \/ positions. For more information contact: Evandria Rademeyer Researcher