Operations & Supply Chain Specialist

SUMMARY:
Operations & Supply Chain Specialist

POSITION INFO:

About the Role:
We’re looking for a hands-on, experienced Operations and Supply Chain professional to help manage our global manufacturing, logistics, procurement, and supplier relationships. Reporting to the COO, this role plays a key part in getting our products from concept to customer—efficiently and reliably.

Location: Muizenberg, Cape Town

What You’ll Do:

• Help plan and run supply chain and manufacturing strategies.
• Lead new product introductions (NPI) and support scaling up manufacturing.
• Oversee validation work on new equipment and contribute to regulatory documents.
• Work closely with suppliers to improve efficiency and reduce lead times.
• Manage change processes (ECRs/ECNs), technical documentation, and quality compliance.
• Handle global logistics: shipping, customs, warehousing, and stock levels.
• Coordinate production, inventory, and distribution planning.
• Collaborate with Sales, Marketing, and Finance to support product launches and audits.
• Support project teams and provide performance updates (KPIs).

What You Bring:

• Degree in Supply Chain, Engineering, Business, or similar.
• 5+ years’ experience in operations or supply chain, ideally in a regulated industry.
• Strong understanding of planning, inventory, logistics, and manufacturing systems.
• Experience with ERP systems and tools like Excel (PivotTables), MS Project, etc.
• Great communication and problem-solving skills.
• Comfortable working in a fast-paced, evolving environment.
• Willing to travel as needed to manage supplier relationships.

Bonus Points:

• Knowledge of medical device regulations and documentation.
• Experience with continuous improvement (Lean, Six Sigma, Kaizen).

Application Process:
Interested candidates who meet the above requirements are encouraged to submit their CV in MS Word format, along with a cover letter highlighting relevant experience, proof of your qualifications, and a head and shoulder photo of yourself to