Operations Consultant - Senior Guardian 1692

Recruiter:

Open Source (Pty) Ltd

Job Ref:

CPT001007/PV

Date posted:

Wednesday, November 3, 2021

Location:

Midrand, South Africa

SUMMARY:
We are currently recruiting for a IT Operations Support Consultant to be based at one of our clients in Gauteng.

POSITION INFO:
Role Tasks :

Action and resolve IM (Incident Management) tickets
Action and resolve CIM (Critical Incident Management) tickets as required
Raise and lead tasks PM (Problem Management) tickets as identified
Action and coordinate CM (Change Management) tasks and tickets as required
Assist user departments in drafting system requirement documentation based on business processes
Perform daily system handover and start-up tasks to ensure operational readiness of systems
Ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements
Propose and review system design and evaluate alternatives
Develop systems solutions in line with quality and delivery requirements

Required skill set :

Degree in Information Systems or equivalent experience
ITIL certification (advantageous)
Minimum of 8 years IT working experience
ITIL process knowledge and work experience (Required)
IT support (eg. A+)
Database management (Oracle and SQL)
Windows server knowledge troubleshooting (2016 & 2019)
Back-out Planning
Business Continuity Management (BCM)
Change Management (CM)
Cut-over Planning
Fall-back Planning
Incident Management (IM)
IT Service Management (ITSM)
OPS Advanced Training
OPS Basic Training
Problem Management (PM)
Release Planning
Start Up Management (SUM)
System Monitoring
Technical Continuity Management (TCM)

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

ERP Consultant - Functional (Operations / Supply Chain / Manufacturing)
Location: Johannesburg
Salary: 30000 Monthly
Bring your hands-on expertise across operational ERP modules and your love of partnering with customers to optimise manufacturing, supply chain, and core operations through smart ERP solutions.
8 days ago

Reservations Supervisor
Location: Johannesburg
Salary: R240k to R300k ctc per annum
Reservations Supervisor
1 day ago

Regional Coach (FMCG)
Location: Johannesburg
Salary:
Can you turn good restaurants into great ones, and great ones into sales machines? If you’re the kind of leader who can coach teams, sharpen operations and keep performance sizzling across multiple stores, this Regional / Area Coach role might just be your next power play.
2 days ago

Management Accountant
Location: Centurion
Salary: 430000 Annually
Calling topâperforming Management Accountants ready for real ownership and handsâon operational exposure.
5 days ago

Cost Accountant
Location: Centurion
Salary: 500000 Annually
With rising fuel prices and increasing operating expenses placing pressure on the South African logistics sector, businesses need financial professionals who can transform cost volatility into a strategic advantage.
6 days ago

Reservations Team Lead
Location: Bryanston
Salary:
POSITIONReservations Team LeadVACANCY ALERT01 April 2026REGIONBryanston, JohannesburgAre you passionate about leading a team stiving towards seamless guest experiences, promoting revenue growth, attention to detail and creating a high-end guest experience. We’re looking for a detail-oriented and motivated Reservations Team Lead to join our team. This role is perfect for someone who thrives i...
6 days ago

Reservations Team Leader
Location: Bryanston
Salary: Monthly
A luxury Lodge & Hotel Group based in Bryanston is seeking an experienced Reservations Team Leader. This role is perfect for someone who thrives in a fast-paced environment, has a passion for hospitality, and displays creative, out of the box thinking.
6 days ago

Accountant
Location: Johannesburg
Salary:
A unique dual-role opportunity for a dynamic and detail-oriented professional to step into a hybrid Accountant/Executive Assistant position. This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and can balance financial responsibilities with executive-level support.
6 days ago

Financial Planning & Analysis (FP&A) Specialist â Distribution & Retail
Location: Johannesburg
Salary: 850000
A leading distribution and retail organisation, based in Kempton Park, is seeking a highly analytical and commercially focused Financial Planning & Analysis (FP&A) Specialist (CA(SA)) to support strategic decisionâmaking through dataâdriven insights, advanced financial modelling, and pricing analysis.
7 days ago

Finance Manager (CA(SA)) â Manufacturing
Location: Johannesburg
Salary: 1400000
A leading manufacturing concern, based in Kempton Park, is seeking a highly skilled and handsâon Finance Manager (CA(SA)) to oversee the full finance function within a dynamic production environment.
7 days ago

Operations Consultant - Senior Guardian 1692

Similar jobs you might be interested in:

Create a free job alert for Operations Consultant - Senior Guardian 1692 in Midrand