Operations Engineer (Expert) 1623

SUMMARY:
Operations Engineer (Expert)

POSITION INFO:
Duties:

• Conduct system analysis, design, development, and testing for assigned technical products or applications within the context of an agile/DevOps delivery model, focusing on the automation of environments, infrastructure, build, and deployment pipelines.
• Maintain, build, and set up new development tools and infrastructure for both on-premise and cloud platforms. Automate the management of infrastructure patches and maintenance.
• Work on ways to automate and improve development and release processes.
• Collaborate with QA Engineers to build disposable test environments and automated testing.
• Ensure systems are safe and secure against cybersecurity threats in collaboration with QA Engineers.
• Work with Software Developers and Engineers to ensure development follows established processes and functions as intended.
• Improve integration of code between teams to enhance collaboration and efficiency.
• Provide middleware support and configuration management for application-dependent software, such as Webservers, Java, and Docker.
• Build tools to reduce occurrences of errors and improve developer and customer experience.
• Develop scripts and monitoring tools to analyze and visualize important metrics about development processes, reliability, and availability.
• Support operational excellence goals through strong operations knowledge and resolve escalated support topics as part of a tier-3 DevOps role to ensure the highest availability of critical applications.
• Plan and execute upgrades of existing applications, tools, and features, creating solutions and solving problems using a cloud-native toolchain to ensure world-class uptime and business agility.

• Experience with Microprofile containers, such as Quarkus. Scheduling tools, e.g., AWS Batch.
• Webserver experience, particularly with Nginx.
• Proficiency with container technologies like Docker, Kubernetes, AWS EKS/ECS.
• Familiarity with Incident-Problem management tools, such as ITSM Suite or BMC Remedy.
• Knowledge of databases, including DB2, PostgreSQL, NoSQL, MongoDB/DocumentDB, etc. Experience with Java Frameworks/Development, such as the Spring Framework.
• Experience in IT service continuity management for business-critical processes. Knowledge of regulated business unit requirements (e.g., financial institutions).
• Familiarity with PRIME processes for operational and compliance requirements.