Operations Engineer - Tier 3 (Telco/Cisco)

 

Recruiter:

Global Network Recruitment

Job Ref:

JHB000045/LB

Date posted:

Tuesday, September 28, 2021

Location:

Johannesburg, South Africa


SUMMARY:
Fantastic career opportunity for a high performing and talented individual to join leading global telecommunications company at the cutting edge of new technology.

A minimum of 3-4 years' experience in a Cisco environment  plus a minimum of a CCNP certification and ITIL Foundation required.

POSITION INFO:

Job Purpose

Responsible for ensuring stability and growth of the network and optimal Customer satisfaction. Responsible for efficient implementation of projects within agreed timelines and SLA.

Key Performance Areas

  • Turnups and Turndowns
  • Perform Root Cause Analysis
  • Customer Communication
  • Incident Handling
  • Teamwork

Competency Requirements For Position

Knowledge

  • Thorough knowledge of networks in the telecommunications industry  
  • Knowledge of customer service principles 

Skills

  • Written and verbal communication skills
  • Practical understanding of network design
  • Coaching and knowledge sharing skills

Minimum Qualifications

  • CCNP (Mandatory)
  • ITIL Foundation 

Minimum Experience

  • 3 - 4 years’ experience in a Cisco environment in Telecommunications.

Other Requirements

  • Must be willing to work weekend shifts on a monthly basis.
  • Must be willing to work flexible shifts and overtime. 
We would like to thank all applicants in advance for submitting their CVs.

Please note, only those candidates shortlisted and chosen to continue on through the selection process will be contacted. 


We encourage you to monitor our company adverts --------Please upload your CV here--------> for more great opportunities!


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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