Operations Manager

Recruiter:

Cash Crusaders Retail (Pty) Ltd

Job Ref:

1119820115

Date posted:

Tuesday, October 7, 2025

Location:

Durban, South Africa

SUMMARY:
-

POSITION INFO:

Retail Operations Manager - Coastal (Kwa Zulu Natal)

The company is seeking to employ an Operations Manager based in Durban. The successful candidate will be a self-starter who is able to work independently within a pressurised environment. The successful candidate will be based in our Durban office with travel expected.

Responsibilities:

Multi-site management
Manage Retail Standards
Franchisee Relationship Management
Store Audits
Financial Management, Budgeting and driving profit
Build sustainable strategies per store in your control to improve performance and manage costs effectively
Manage and test service levels in each store, increasing the customer experience

Desired Experience & Qualifications

Matric / Grade 12
A minimum of 5 years Retail or Franchise experience
Fully competent in MS Office packages
Excellent organisational, numeric and administrative skills
Ability to multitask and prioritise effectively whilst working in a stressful environment
Excellent interpersonal skills and ability to communicate at all levels
Well groomed and professional
Ability to maintain confidentiality
Must have a flexible work approach
Must be able to work under pressure
Attention to detail
Analytical skills
Must be able to effectively and professionally deal with clients

Please take note that shortlisted candidates will undergo a background check and Polygraph test.

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