Operations Manager Network & Security

Recruiter:

Data Centrix

Job Ref:

JHB005870/Liste

Date posted:

Monday, April 11, 2022

Location:

Capetown, South Africa

JOB SUMMARY:
Datacentrix Cape Town is looking for an Operations Manager to head up the Network and Security division. As Operations Manager, you must design, tweak, control, and manage the operational process and integrity of technological services provided by Datacentrix to the Customer within Managed Workspace. The operations manager must ensure the smooth running of the day to day operations within budget purposes and drive cost savings and stock control with the Business Unit Manager.
Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies, and practices. This position will also interact with all Business Unit Managers within the company.

JOB DESCRIPTION:

Critical Requirements - Skills, Experience & Qualifications

Relevant IT Degree
Matric Certificate
Basic understanding of financials
Basic Operations guidance
Parts management principles
2 - 4 years of experience
Strong background and work experience in Operations
Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
Ability to look at situations from several points of view
Delegate responsibilities effectively
Solid understanding of financial management.
Ability to build consensus and relationships among managers, partners, and employees.
Ability to perform within a multi-functional program team comprising both company staff and the customer
Demonstrated ability to organise own work
Excellent communication skills with the ability to work across multi-functional teams and businesses dealing with software and hardware products
Demonstrates understanding of the system/product engineering lifecycle and phases, and challenges associated with system engineering in a delivery focussed commercially successful organisation.
Confident and effective in dealing with Customers and End Users

Primary Role Accountabilities

Contribute to short and long-term organizational planning and strategy as a member of the management team
Identifying operational processes, outputs, and feedback, and use this transformation process to improve the operational systems, processes, and policies in support of an organisation’s mission
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Managing subcontractors to deliver on SLA requirements
Managing the lifecycle of stock part of the incident, request, or IMACD to ensure it is recovered as per the internal process.
Managing PAR levels at all field stock locations
Increase the effectiveness and efficiency of Services through improvements to each SLA
Ensuring all SLA’s are fulfilled within the contracted agreement with customer
Be involved with BU manager with overall financial management, planning, systems and controls, and organising fiscal documents
Manage the impact that working capital, budgeting, financial statements, and cost-cutting has on the cash flow of Managed Workspace
Regular meetings with BU Manager around fiscal planning for the quarter and year ahead
Oversee monthly and quarterly assessments and forecasts of the organisation's financial performance against budget, financial and operational goals.
Ensuring quality operations management in an organisation by finding the perfect processes for the people who have to get the work done
Managing and increasing effectiveness and efficiency of Managed Workspace through improvements to each function as well as coordination and communication between staff
Creating an empowering work environment to maximise and align workforce efforts and overall team productivity

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