Operations Settlement Consultant

SUMMARY:

 Our Client in the Telecommunication space is looking for an Operations Settlement Consultant to take ownership of the reconciliation and settlement queries for users and mini-app participant of the company product whilst providing leadership and guidance to the settlement resource accountable for general merchant. 12-month contract

• Matric
• Certificate in project management or business administration.
• 3 to 5 years’ experience within a bank business operational area where settlement queries for corporate is prime focus.

• Multi-skilled resource who will be able to manage the reconciliation and settlement queries as it pertains to the VPS acquiring and companies' products with a specific focus on assisting with settlement and reconciliation queries as it pertains to the mini-app portfolio of the company.
• Act as support to the Supervisor Settlement.
• Provide leadership to the Consultant Settlement within the business operational area.
• Act as SME for settlement within the VPS environment.
• Provide input to settlement processes and provide training on settlement and settlement processes to other participants with the VPS business operational area.
• Analyse, compare data on spreadsheets and investigate recon exceptions.
• Engage with different stakeholders pertaining query management and resolution.
• Conduct refunds; prepare credit notes and payment requests.
• Operational reporting.

Core competencies knowledge and experience

• Administrative Skills.
• Problem Solving Skills.
• Analytical Skills.
• Financial Skills.
• Understanding of accounting processes.
• Advanced skills in Excel, data extraction and transformation.
• Time management, discipline and deadline driven.
• Attention to detail and quality conscious.
• Excellent interpersonal Skills.
• Proactive and driven.