Operations Supervisor – Training Centre

SUMMARY:
Training Centre

POSITION INFO:

Job Purpose

The Operations Supervisor is responsible for the day-to-day operational management of a technical training centre. This role ensures that training operations run efficiently and align with engineering, manufacturing, and safety standards, while maintaining a structured, compliant, and well-controlled environment for employees, learners, and contractors.

Key Responsibilities

Operational Management

• Oversee daily training centre operations to ensure uninterrupted delivery
• Ensure facilities, workshops, and equipment are prepared according to schedules
• Monitor attendance, training timetables, and operational processes
• Identify risks and implement corrective actions

Training Support

• Coordinate logistics for technical, safety, and skills development programmes
• Support facilitators and assessors with operational needs
• Maintain accurate training records and documentation
• Liaise with HR and administration teams

Health & Safety Compliance

• Enforce health, safety, and environmental standards
• Conduct safety inspections and report incidents or risks
• Ensure compliance with Occupational Health and Safety requirements
• Monitor PPE usage in training environments

Facilities & Asset Control

• Manage training equipment, tools, and asset registers
• Coordinate maintenance, repairs, and calibration
• Ensure high standards of housekeeping and workshop discipline

People Supervision

• Supervise support staff (e.g., admin, reception, cleaning)
• Allocate tasks and monitor performance
• Address minor conduct issues and support staff onboarding

Stakeholder Coordination

• Act as the main operational contact for internal and external stakeholders
• Coordinate audits, site visits, and training schedules
• Manage stakeholder expectations and resolve operational issues

Compliance & Reporting

• Maintain records for audits and inspections
• Ensure adherence to quality and regulatory standards (e.g., QCTO, SETA)
• Compile and submit operational reports

Requirements

Qualifications

• Matric (Grade 12) – required
• Qualification in Operations, Technical Administration, or similar – advantageous
• Health & Safety training – advantageous
• Qualified Artisan – preferred
• Assessor/Moderator registration (QCTO/NAMB) – preferred

Experience

• Minimum 3 years in an operational supervisory role
• Experience in engineering, manufacturing, or technical environments – essential
• Exposure to training centres or skills development programmes – advantageous

Skills & Competencies

• Strong planning and coordination skills
• Knowledge of health and safety in technical environments
• Ability to manage operations, assets, and people simultaneously
• Strong administrative and reporting skills
• High attention to detail and compliance focus
• Proficient in MS Office