Operations Support Engineer

SUMMARY:
Are you a Support Specialist who thrives in operating a 24/365 ITIL environment? Are you skilled at maintaining high levels of server storage, back-up and OS application availability in complex settings? If you’ve answered yes to the above, then apply now for an amazing opportunity as an Operations Support Engineer for an international IT solutions organization.

POSITION INFO:

In this role you use your expert skills in liaising with logistics and maintenance teams to ensure that smooth running of customer requirements in line with SLA, as well as manage remote diagnostic tests and checks when incidents are logged by customers

You will also be involved communicating effectively with third party suppliers and escalating matters where required

Skills & Experience:

Administration and troubleshooting of Computer Hardware (Dell, IBM, HP)

Network switching and routing experience (Ubiquiti, Netgear, Dell, HP)

Administration and troubleshooting of storage systems (Dell SAN Storage, Synology, HP 3PAR, and IBM DS and Storwize)

Experience of configuring, troubleshooting, and administering the Microsoft Windows Server Operating System (2008, 2012, 2016) and key roles, including Active Directory, DNS, DHCP IIS, FTP and Clustering

Experience of configuring, troubleshooting, and administering VMware ESXi 5.1 – 6.x, vSphere SRM and vSphere Replication

Experience of configuring, troubleshooting, and administering Microsoft Hyper-V 2012 – 2016

Qualification:

CompTIA A+ or N+

MSCE or MCSA

Microsoft Azure Administrator Associate

Microsoft Modern Desktop Administrator Associate

VMWare and VMCE

Contact AVRIL JACK on ajack@------, quoting the Ref: CIT033617.

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