Operations and Commercial Support Lead

SUMMARY:
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POSITION INFO:

Vollherbst is a premium packaging and print partner serving leading wine, spirits, and FMCG brands. Their South African team operates as a compact, agile team backed by global expertise – combining premium standards with startup adaptability.

They have an opportunity available for an Operations & Commercial Support Lead – a versatile, high-energy individual who can move seamlessly between client-facing commercial activity and operational execution. This role suits someone who enjoys variety, thrives in a changing environment, and takes ownership across commercial and operational functions.

RESPONSIBILITIES

1. Commercial & Business Development Support
• Assist with client engagement, presentations, and coordination
• Prepare quotes, documents, packs, and follow-up communication
• Support marketing, awareness, and brand-building initiatives
• Help maintain the commercial pipeline and CRM accuracy
• Coordinate market-facing activities and small events
• Assist in identifying and developing new business opportunities across the wine, spirits, and FMCG sectors

2. Operations & Administration
• Manage order processing, planning, production coordination, and tracking
• Oversee documentation, scheduling, logistics and operational communication
• Maintain systems, workflows, and reporting tools

REQUIREMENTS

• Tertiary qualification in Business, Marketing, Communications, Logistics or similar
• Minimum 3 years relevant experience
• Experience in wine, spirits, FMCG, packaging, or brand-led industries will be beneficial
• Advance computer literacy (Excel etc.)
• Driver’s licence and own transport
• Strong communicator with professional presence and confident in managing client interactions
• Fully bilingual (English & Afrikaans)
• Highly organised and structured, with strong attention to detail
• Adaptable – thrives in a changing day-to-day environment
• Naturally collaborative; able to support and lead when needed