SUMMARY:
PMO Manager (Project Management Office Manager)
Industry: Fire Protection & Sprinkler Systems

Role Purpose

POSITION INFO:

Key Responsibilities

• Establish and manage the PMO function across all active projects.
• Review and manage contracts ensuring compliance and risk mitigation.
• Drive monthly valuation (PV) submissions with full supporting documentation.
• Ensure timely certification and invoicing to optimize cash flow.
• Manage and track variations (VOs), approvals, and recoveries.
• Implement standard templates (PVs, Proformas, BOQs, WAS, POR).
• Oversee project reporting including programmes, meeting minutes, and progress reports.
• Ensure cost tracking and budget alignment across all projects.
• Support Project Managers and intervene where performance gaps exist.
• Drive project close-out processes including COCs, inspections, snags, and final accounts.
• Ensure retention recovery and final account closure.
• Train PMs and staff on PMO processes and systems (e.g. CANDY, Excel, Pastel).

Key Performance Indicators (KPIs)

• 95%+ on-time submission of monthly PVs.
• 90%+ certification rate of submitted valuations.
• Invoices issued within 5 days of certification.
• Cash collection within contractual terms.
• 80%+ variation approval rate.
• Zero variations outstanding beyond 30 days.
• Projects tracked monthly against budget (100%).
• Final accounts closed within 60-90 days of project completion.
• 100% compliance with PMO templates and reporting standards.
• Weekly reporting compliance above 95%.
• Retention recovery within contractual timelines.