Partner: relationship management

 

Recruiter:

Isilumko Staffing (JHB)

Job Ref:

3349605233

Date posted:

Wednesday, April 27, 2022

Location:

Johannesburg, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

TEMP ASSIGNMENT : 6 MONTHS

 

- Operations management 

  • Manage all operational requirements for the supply side of the Platform.
  • Define, document and manage Marketplace governance and rules of engagement
  • Marketplace product and service bundle management – including product mix, bundle mix, service mix and subscription mix
  • Manage all pricing and margins with the mix of products and services
  • Revenue, margin and volume business modelling and forecasting
  • Key involvement in Orchestration Exco – Using platform data to create matches between producers and consumers
  • Constantly work on marketplace design and CX improvements together with Manco

- Partner management 

  • Identify, negotiate with, onboard and manage 3rd party and internal partnerships who are onboarded into the Platform
  • Define and control the quality of products and services loaded by partners onto the marketplace
  • Work closely with partner, CX and UX/UI teams to ensure products and services are displayed in a world class manner
  • Negotiate marketplace commissions from partners on behalf of the platform
  • Manage relationships between platform and payment service providers

- Measures of success

  • Achievement of financial objectives
  • Successful delivery and implementation of the client journey
  • Increased user and customer take up
  • Customer satisfaction ratings
  • Adherence to risk and compliance requirements

Must have a degree in  Business Commerce/ Finance and Accounting 

 


 

 

 

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