rowth Partner (Account Manager / Farmer | Revenue & Relationship Management)

Recruiter:

The Legends Agency

Job Ref:

4RV694W5

Date posted:

Friday, February 20, 2026

Location:

Pretoria, South Africa

Salary:

Market-related

SUMMARY:
This role is perfect for someone who cares deeply about merchants, understands commercial levers, and wants to own a portfolio they can shape and grow. Not a support role. Not a reactive role. A true commercial relationship-ownership role.

POSITION INFO:

- Growth Partner (Account Manager / Farmer | Revenue & Relationship Management)
  
  (Region-flexible / Office-based with periodic merchant visits)
  
  Want a Role Where Your Relationships Actually Drive Business Growth?
  
  This role is perfect for someone who cares deeply about merchants, understands commercial levers, and wants to own a portfolio they can shape and grow. Not a support role. Not a reactive role. A true commercial relationship-ownership role.
  
  A fast-scaling fintech organisation is searching for a Growth Partner to take responsibility for a defined base of merchants, ensuring they stay active, grow their revenue, deepen engagement, and adopt more products that make their businesses stronger.
  
  If you''re equal parts relationship-builder and commercial thinker, keep reading.
  
  Job details
  
  Grow Revenue
  
  Analyse merchant behaviour to spot cross-sell & upsell opportunities
  
  Increase adoption of digital payments, funding products, software & VAS
  
  Build a proactive pipeline of commercial opportunities
  
  Drive base revenue growth with precision and accountability
  
  Retain & Protect the Base
  
  Identify churn risk early through data and trends
  
  Re-engage low-usage or dormant merchants
  
  Resolve issues by collaborating with Support & Operations
  
  Keep your portfolio active, healthy, and profitable
  
  Build Long-Term Relationships
  
  Serve as the trusted advisor for your merchants
  
  Run structured lifecycle check-ins
  
  Host education sessions to help merchants unlock full product value
  
  Bring merchant insights back into Product, Marketing & BI
  
  Requirements
  
  3–5+ years in account management, customer success, retention, or commercial roles
  
  Strong communicator across WhatsApp, phone, email and in-person visits
  
  Naturally empathetic but commercially sharp
  
  Data-driven, disciplined, and confident using CRM tools
  
  Someone who takes full ownership of their portfolio and outcomes
  
  If you''re ready to manage a book of business with purpose and precision, this is your next step.

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