Parts Inbound Team Leader (Parts Distribution Centre) - Midrand

Function
Supply Chain & Logistics – Inbound Operations (Receiving & Put Away)

Purpose Of Position:
Lead the Receiving function to ensure accurate, safe and on-time inbound processing of OEM parts—including booking, inspection, exception handling, put away, and system transactions—while maintaining stock integrity, regulatory compliance, and high service levels to internal stakeholders and downstream warehousing/fulfilment teams. Drive continuous improvement, optimise labour and dock utilisation, and uphold OEM quality standards.

Minimum Qualifications:
● Matric/Grade 12 (or equivalent) – Required

● A diploma or certificate in Logistics, Supply Chain Management, or Warehouse Operations (advantageous)

●Valid forklift/reach truck licence – Advantageous (where hands-on support is required)

Skills And Experience:
● 3–5 years’ inbound/receiving experience in a high-volume distribution centre, preferably OEM parts or automotive/industrial spares

● 1–3 years’ people leadership/supervisory experience (leading 8–25 colleagues across shifts)

● Strong WMS proficiency and ERP transactions

● Hands-on with barcode scanning, processes and put-away strategies (e.g., zone, velocity-based, fixed/bin locations)

● Solid grasp of inventory control (cycle counts, discrepancy resolution, root cause analysis)

● Working knowledge of quality standards for OEM packaging/labelling, quarantine and non-conformance workflows

● Familiarity with OSH Act safety practices, 5S, and ISO 9001 principles

● Exposure to imports and customs documentation (commercial invoices, packing lists, HS codes) – Advantageous

● Proficient in MS Office (Excel, Outlook, Teams) and reporting; comfortable with KPI dashboards

● Ability to handle complex and difficult situations

● Committed to a win-win approach

Key Duties And Responsibilities:
Receiving Operations

● Plan and execute daily dock schedules, coordinating with transport team

● Validate ASNs, booking references, and delivery documentation (POs, packing lists, CMRs, customs docs)

● Oversee inbound unloading, counting and verification (SKU, quantity, batch/lot, serial numbers, UOM, condition)

● Ensure timely and accurate GRN (Goods Receipt) in WMS/ERP; resolve interface errors and IR mismatches

● Manage quarantine and non-conformances (damage, short/over, mislabelling), raise RFCs, and drive supplier returns/RMAs

● Enforce labelling/barcoding standards (OEM label specs, shelf life/expiry, RoHS or special handling where applicable)

Put Away & Space Utilisation

● Optimise put-away routes and rules (velocity, size/weight, hazardous segregation, bin zoning)

● Oversee bin allocation to minimise touches and improve pickface availability

● Collaborate with Inventory/Planning to adjust storage strategies during range changes or seasonal peaks

Inventory Integrity

● Drive first time-right receipts; reconcile discrepancies promptly

● Execute cycle counts, bin audits and stock investigations, document root causes and corrective actions

● Maintain traceability for lot/serial-controlled parts; ensure FIFO/FEFO compliance as applicable

People Leadership & Engagement

● Lead, schedule and develop a team of receiving clerks, forklift/reach drivers, and checkers

● Conduct daily huddles, toolbox talks, and on-the-job training (SOPs, 5S, safety)

● Coach performance, manage attendance and timekeeping, and participate in performance reviews and skills matrices

● Foster a continuous improvement culture; recognise good performance, address issues promptly and fairly

Safety, Quality & Compliance

● Enforce HSE standards (PPE, equipment prechecks, safe stacking, pedestrian/vehicle separation)

● Maintain a clean, organised receiving area (5S) with clear lanes, signage and spill/flammable controls where relevant

● Adhere to OEM quality requirements, ISO 9001 procedures, and relevant OSH Act provisions

● Uphold data integrity and document control; support internal/external audits

Stakeholder Collaboration & Customer Service

● Liaise with Parts Admin and Outbound to prioritise urgent parts and resolve issues

● Provide timely status updates on critical inbound lines and shortages impacting dealer orders

Reporting & Continuous Improvement

● Track and report KPIs (see below), analyse variances, and implement corrective/preventive actions

● Lead Continuous Improvement initiatives (dock-to-stock time, error reduction, space utilisation)

● Contribute to SOP creation/revisions and team cross-training plans

● Support systems testing (WMS/ERP changes), UAT, and new functionality rollouts

● Any other ad hoc tasks or projects required from time to time