Passenger Vehicle Service Advisor / Costing Clerk - Pretoria

Recruiter:

Select Motor Recruitment

Job Ref:

JHB000608/DP

Date posted:

Tuesday, June 3, 2025

Location:

Pretoria, South Africa

SUMMARY:
Remuneration: Market Related dependent on skill set, knowledge, and experience
EE Vacancy

Purpose Of The Job:

Our Client is looking for an experienced and customer-oriented dealership Service Advisor / Costing Clerk to join their team in Pretoria. The ideal candidate will have strong technical knowledge, exceptional attention to detail, and a passion for delivering excellent customer service.

POSITION INFO:
Duties:

Welcome customers professionally and assess their service and repair needs
Open and manage job cards accurately in line with manufacturer and dealership standards
Communicate clearly with customers regarding service updates, repair costs, and delivery timelines
Liaise between workshop technicians and customers to ensure clear and timely updates
Accurately cost and finalize job cards, verifying labour, parts, and sublet charges
Submit warranty and service plan claims promptly and ensure compliance with claim processes
Upsell additional services where appropriate and provide technical advice when needed
Ensure high levels of customer satisfaction through follow-up and problem resolution
Handle service bookings, vehicle handovers, and quality control follow-ups
Maintain organized documentation for internal control and audit requirements
Address and resolve any discrepancies related to costing or service delivery

Requirements:

Minimum 3 years of experience as a Service Advisor in a dealership environment
Previous costing experience is essential
Experience with Mahindra vehicles will be an advantage
Motor Industry experience – Essential!

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.

Applications should be submitted no later than Thursday 5 June 2025.

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