Patient Services Manager

Recruiter:

Prosperity Placements

Job Ref:

PRO008

Date posted:

Wednesday, October 15, 2025

Location:

Cape Town, South Africa

Salary:

R600 000 per annum

SUMMARY:
Patient Services Manager - Cape Town

POSITION INFO:

An exciting vacancy exists for a Patient Services Manager for a private hospital in southern suburbs of Cape Town.

In this role the successful candadate will plan, organise and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialist that contribute to hospital finances through accurate billing and risk mitigation processes.

Requirements:

Relevant BCur Degree or General Nursing Diploma
Post Graduate qualification in Nursing Management or other Business Management (preferred)
3-5 years’ experience in a similar role in private healthcare.
Experience in Billings and Case Management advantageous, including ICD10 and CPT coding
Must demonstrate well-developed communication skills and excellent customer service skills.
Must be adaptable and able to perform perform a variety of duties without loss of efficiency or composure.
Must be computer literate.

Duties:

Ensure efficient management Reception, Admissions, Case Management and Billing Auditing departments.
Ensure revenue and collection targets are achieved effectively by the department.
Monitor and ensure WIP (Work-in-Progress) is within the agreed upon periods.
Ensure overall rejections are within the acceptable threshold.
Review, audit and sign off on all consignments to ensure accuracy of billing and minimization capital loss.
Conduct daily EOC (End of Case) reconciliation to ensure billings are done within the allotted timeframes per funder standards.
Ensure case managers follow proper coding protocols to reduce rejection rates.
Ensure case managers Maintain up-to-date register of length of stay and update the funders regularly to ensure all services rendered are paid.
Lead and drive the accurate and business billing process to ensure Patient Services metric targets are achieved.
Analyse data trends relating to rejections and short payments.
Ensure all files requested and utilized are in accordance with company''s standards.

Similar jobs you might be interested in:

Patient Services Manager
Location: Capetown
Salary: R600 000 per annum
Patient Services Manager - Cape Town
4 days ago

Administrative Assistant (Legal Practice Support)
Location: Durbanville
Salary: 10000
Location: Durbanville, Cape TownStart date: As soon as possibleType: Full-time, in-officeAbout the firmOur client is a well-established South African law firm, specialising in personal injury law with a particular focus on Road Accident Fund (RAF)...
8 days ago

Case Handler (Complaints Handling and Recoveries)
Location: Capetown
Salary: Monthly Salary
Hybrid
51 days ago

Case Handler
Location: Capetown
Salary: Monthly Salary
Cape Town
51 days ago

Deaths Claims Specialist
Location: Cape Town
Salary:
58 days ago

Patient Services Manager
Location: Cape Town
Salary:
86 days ago

Media Sales Manager (Retail)
Location: Cape Town
Salary:
5 days ago

PARAPLANNER - CAPE TOWN
Location: Bellville
Salary: Market related
A paraplanner is a vital member of the financial advisory team, providing crucial technical support
6 days ago

PARAPLANNER - CAPE TOWN
Location: Bellville
Salary: Market related
A paraplanner is a vital member of the financial advisory team, providing crucial technical support
6 days ago

Quality Assurance Specialist
Location: Cape Town
Salary:
We are seeking an Experienced Quality Assurance Specialist to join a leading property software company to create impactful visuals that align with our brand and marketing goals. Creativity and attention to detail are key.CPT | Permanent| Negotiable
6 days ago