People and Culture HR Officer

SUMMARY:
Looking to make a meaningful impact in a people-focused HR role supporting UK operations?
 
An international NGO, with offices located at the Cape Town Waterfront, is seeking a People & Culture HR Officer to support day-to-day HR operations in collaboration with its UK team. You will be responsible for managing HR documentation, coordinating payroll changes, and contributing to a positive and well-organised workplace environment.
 
A solid foundation in HR best practices, along with a proactive, reliable, and professional approach, is essential. This is a fantastic opportunity to grow your HR career while making a real difference in a values-driven, international organisation.

POSITION INFO:
REQUIREMENTS

• Matric, or similar qualification
• A relevant diploma or degree in Human Resources, Industrial Psychology, or a related field is a bonus
• A minimum of 3 years' experience in a similar HR role
• Knowledge of South African Labour Law
• Knowledge of UK Law – Advantageous
• A genuine empathy and strong interpersonal skills, with a commitment to building a positive and supportive workplace culture
• Experience with cross-cultural collaboration is also an advantage
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to all levels of the organisation
• Hybrid working – 2 days in office, 3 days remote | Hours: 09:00 – 17:30

• Act as the first point of contact for employee and manager queries, providing frontline HR advice on a wide range of topics, including performance management, disciplinary matters, grievances, and conflict resolution
• Ensure all HR practices, policies, and procedures comply with South African labour law
• Conducting an annual review of employee benefits and reviewing policies to ensure they are current and legally compliant
• Recruitment and Onboarding
• Manage the end-to-end recruitment process, from drafting job ads and supporting the selection process to preparing employment contracts and supporting induction plans
• Responsible for mandatory onboarding, including safeguarding and cybersecurity training
• Data and Systems Management
• Gather employee analytics for initial review and assist in collecting feedback for system items
• Managing the company HRIS programmes
• Draft internal communications and manage culture-building activities like sending out birthday cards and shoutouts
• You will also assist in scheduling deep-dive surveys and collecting feedback from teams
• Administrative and Executive Support
• Provide comprehensive administrative support to the People Partner and CEO, including efficient diary management, scheduling meetings, preparing agendas, and drafting correspondence.
• Compliance and Safety: Oversee all cybersecurity policies and ensure staff right-to-work and DBS compliance
• Salary and Benefits: Assist with the annual salary benchmarking and annual employee benefits review