Product Delivery Manager – Payments & Integrations (Hybrid)

SUMMARY:
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POSITION INFO:

Location: Stellenbosch (Hybrid)
Industry: Fintech / Payments
Experience Level: 5–7 years

Company Overview

The business operates in the payments and financial services space, enabling high-volume, real-time transactions for merchants across South Africa. The environment is delivery-focused, technically strong, and closely aligned to real-world retail and merchant use cases.

The Role

This role sits between Product, Technology, and external integration partners, with responsibility for end-to-end delivery of payment and API integrations. The Product Delivery Manager will work on complex, high-volume transaction environments and ensure payment solutions are delivered reliably into retail, FMCG, and banking-aligned use cases.

This is a hands-on delivery role suited to someone experienced in commercial, customer-facing environments where uptime, accuracy, and execution matter.

Key Responsibilities

• Own and drive delivery of API-based payment integrations end to end.

• Act as the key interface between Product, Engineering, Operations, and external partners.

• Lead technical and functional requirements definition, including API specifications and business documentation.

• Contribute to and maintain Swagger / OpenAPI documentation.

• Manage delivery timelines, dependencies, and integration risks.

• Support testing, issue resolution, and go-live coordination.

• Interpret merchant feedback, transaction data, and market insights to improve product delivery.

• Ensure solutions are aligned to retail, FMCG, and banking operational realities.

Requirements

• Qualification in Business, Information Systems, Engineering, Computer Science, or related field.

• 5–7 years’ experience in product delivery, business analysis, or integration roles.

• Background in retail, FMCG, banking, or high-volume transactional environments.

• Strong exposure to API integrations and technical documentation.

• Solid understanding of the payments ecosystem (acquirers, issuers, networks, merchants).

• Proven experience working with cross-functional teams and third-party partners.

• Strong communication skills and ability to translate technical detail into business outcomes.

• High attention to detail and a structured, problem-solving approach.

Personal Attributes

• Commercially minded and delivery-focused.

• Comfortable operating in fast-paced, high-pressure environments.

• Confident stakeholder manager with a collaborative approach.

• Organised, proactive, and accountable.