Product Lead: Community

Recruiter:

Babantle Experts

Job Ref:

Product Lead: Commun..

Date posted:

Sunday, June 5, 2022

Location:

Pretoria, South Africa

Salary:

Negotiable

JOB SUMMARY:
Manage and lead the Community team the successful growth and health of various online communities. Growing, strengthening and maintaining relationships with key clients.

JOB DESCRIPTION:

Ensure the execution of the bespoke client community management strategy is carried outthrough:
- Online database / profile management;
- Engagement Tracking;
- Prepare Engagement activities;
- Creating content that aligns with community interests;
- Creating Content Pieces aligned to engagement strategy;
- Writing Blog posts;
- Long-term storyline development (aimed at increasing engagement)
- Designing and deploying member profiling activities and gamification elements and;
- Online community portal design and management.
Developing and presenting community management reports for the clients and management team.
Growing, strengthening and maintaining relationships with key clients.
Ensuring long-term community growth.
Ensure memorable, pleasant community member experiences.
Setting, planning, and implementing engagement activities, communication campaigns and strategies.
Manage and lead the community consultants and administrators to ensure that projects are executed within a specific time frame.
Managing the brand’s overall presence on social media, ensuring content is on-brand, and protecting the integrity of the brand where necessary.
Support community administrators in monitoring of comments, messages, posts, and questions from the community members and responding to them timeously and in a manner that resonates with our community values.
Regular reporting to the community manager as well as research project teams in term of project timelines and deliverables.
Innovating new digital capabilities and offerings.
Managing the production of digital content as per the content plan, by utilizing the in-housecreative resources, including design & copywriting

Requirements:

Minimum B-degree in Business Management/ Communications/ Marketing or related qualification.
Minimum of five (5) to eight (8) years working experience in social media and digital marketing experience for well-known brands.
Good all-round digital knowledge and PR experience
Experience in planning and leading community initiatives
Ability to identify and track relevant community KPIs
Experience of working in a Customer Experience and or consulting environment; especially
Marketing Research Consulting would be an added advantage.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

MTN Product Lead
Location: Johannesburg
Salary:
4 days ago

Product Team Lead
Location: Johannesburg
Salary: Market Related
Are you a detail-driven leader with a flair for numbers, systems, and strategic thinking? Join a global commodities powerhouse and lead a high-performing team in the dynamic world of product risk. This is your opportunity to shape reporting excellence and drive innovation in a fast-paced, international trading environment.
8 days ago

Product Risk Team Lead
Location: Johannesburg
Salary: Annually
Are you a numbers-driven leader who thrives in high-performance, high-impact environments? This is your opportunity to join a world-leading commodities trading firm, renowned for its innovation, global reach, and data-driven decision-making.
19 days ago

Product Team Lead
Location: Johannesburg
Salary: Market Related
Are you a detail-driven leader with a flair for numbers, systems, and strategic thinking? Join a global commodities powerhouse and lead a high-performing team in the dynamic world of product risk. This is your opportunity to shape reporting excellence and drive innovation in a fast-paced, international trading environment.
27 days ago

Lead Product Engineer
Location: Johannesburg
Salary: 600 Hourly
Exhilarating contract opportunity available...
28 days ago

Product Team Lead
Location: Johannesburg
Salary: Market Related
Are you a detail-driven leader with a flair for numbers, systems, and strategic thinking? Join a global commodities powerhouse and lead a high-performing team in the dynamic world of product risk. This is your opportunity to shape reporting excellence and drive innovation in a fast-paced, international trading environment.
29 days ago

Gaming Marketing Specialist
Location: Johannesburg
Salary:
10 days ago

Social Media Manager
Location: Johannesburg
Salary:
42 days ago

Fuel Site Partner - Gauteng
Location: Johannesburg
Salary:
Role PurposeThe Site Partner is a key driver of performance, profitability, and operational excellence at the site. This role oversees the management, administration, operational, financial, compliance, and risk functions to ensure optimal performance, high-quality service delivery, and sustainable profit growth. The Site Partner provides strategic leadership and coordination across all site opera...
1 day ago

Business Development/ Sales Exec
Location: Johannesburg
Salary: 240000
A growing hygiene services provider based in Johannesburg is looking to expand their footprint is need of a driven, people-focused Business Development / Sales Executive to help make it happen.If you’re someone who thrives on building relationships, spotting opportunities, and closing deals, this role offers the perfect platform to showcase your skills. You’ll be joining a team that va...
1 day ago

Product Lead: Community

Similar jobs you might be interested in:

Create a free job alert for Product Lead: Community in Pretoria