Product Owner: Platform

SUMMARY:
A well established Commercial Bank in Sandton is looking for an experienced Product Owner: Platform to join their fast growing team.

POSITION INFO:

Role Description: 

• To translate the vision for development of competitive solutions in support of the Bank’s Business Banking’s business objectives.
• To facilitate the delivery of Business Banking solutions to deliver a world-class client experience for business clients.
• Identify unmet client needs and design products / solutions / features to develop new revenue streams.
• Responsible for the design of products and solutions which are complex and prominent profile, critical to deliver the desired Business Banking client experience.
• The incumbent is involved in market research, prior to conducting a business viability study and finalising the product/solution design.
• Leads the formulation agenda and strategic direction on large scale, complex projects. 
• Manages internal and external stakeholders to ensure the successful launch of products / solutions in the market. Provides project activation support and building capability to support the strategic agenda. 
• Responsible for risk management, legal compliance, quality issues and talent development.

Key Performance Areas: 

• Research and investigate competitor offerings / solutions as well as local and international developments and trends in terms of business banking focus areas, with particular focus from an onboarding, cross-sell and self-service perspectives.
• Design a simple, standardised product offering for the Bank’s Business by refining and leveraging the Bank product suite, forms, process and capabilities, adopting the same product standards and principles as the Bank’s Retail Division.
• Ensure the business banking client experience remain true to the Bank’s fundamentals: simplicity, accessibility, affordability and personalised service.
• Deliver a digitally led, paperless, virtual, frictionless financial products, solutions and features with self-service origination, digital and/or automated fulfilment and instant, one-tap after sales client support and service.
• Manage and prioritise the product backlog.
• Align vision and feature team release plan for relevant business area to company objectives and initiatives.
• Contribute to business efficiency by identifying improvement opportunities.
• Identify and track benefits in order to maximise business and client value.
• Liaise and communicate with all relevant delivery teams and business area stakeholders throughout the agile product development lifecycle.
• Review and accept delivered product development increments.
• Facilitate implementation of delivered system / process changes.
• Analyse and manage product/solution performance in terms of take-up and usage.
• Track, measure and analyse client behaviour and revenue drivers.
• Establish and manage business relationships with key partners to ensure a competitive offer that will enable clients access to their full financial solution set across Transact, Save, Credit and Insure.
• Develop, in collaboration with Data and Insights teams, value-adding and integrated payment and insight solutions to offer business clients greater control and enable business clients to manage their businesses better.
• Develop predictive selling capabilities based on a client’s unique behaviours and sales prompts based on choices and behaviours of similar businesses.

Minimum Knowledge Required: 

• Business Banking product and processes expertise
• Agile product development lifecycle
• Applicable regulatory requirements: CPA; POPIA; FICA
• In-depth knowledge and understanding of banking (i.e., productivity, profit, efficiency, processes and procedures and client service)

Ideal Knowledge: 

• Knowledge of transactional, payment, cash and deposit-related financial solutions aimed at small and medium-sized enterprises
• Project Management methodologies (Agile, DevOps, etc.)
• Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
• Banking business model

Minimum Experinece Required: 

• 5 years retail banking experience at product development level
• Experience of business transactions and payments
• Translating corporate strategies and objectives into initiatives and / or projects
• Agile product development lifecycle

Ideal Experience Required: 

• Business Banking product experience at product development level
• Experience of digital product and / or electronic channel management will be advantageous
• Initiation and implementation of revenue growth initiatives
• Enabling business strategies and objectives into business benefits
• Initiation and implementation of innovative concepts

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

You can visit our website for more vacancies: www.wePlace.co.za / Facebook page @wePlace / LinkedIn www.linkedin.com/company/wePlace/

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