Product Presales Engineer

SUMMARY:
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POSITION INFO:
Vacancy Type: Fixed-Term Contract (1 Year) with 3-Month Probation Period and Possibility of Permanent Employment Based on Performance Location: Gaborone Salary: Market Related Role Overview: We are seeking a technically skilled and detail-oriented Product Presales Engineer to support product positioning, technical sales activities, and solution development within the video surveillance and security technology industry. The successful candidate will act as a technical advisor to the sales team, assist with product launches, and provide product expertise to both technical and non-technical stakeholders. Responsibilities: • Develop and review technical materials related to product launches • Support and represent company products at industry trade shows and events • Provide technical guidance and recommendations to sales teams based on customer requirements and solution capabilities • Create and maintain accurate technical documentation, specifications, and solution overviews • Conduct testing and comparisons of company and competitor products to support marketing and product positioning initiatives • Assist with creating compelling technical and marketing messaging for products and solutions • Support customer engagements by presenting technical information clearly and professionally • Collaborate with internal teams to improve product positioning and customer experience Requirements: • Bachelor’s degree in Computer Science, Engineering, or a related technical field • Minimum of 2 years’ experience in technical sales, sales support, sales engineering, or product marketing within the video surveillance or security industry • Strong technical knowledge of CCTV equipment, including storage, transmission, intercom, and access control systems • Experience creating visual and technical presentation materials • Excellent verbal and written communication skills • Ability to present information to both technical and non-technical audiences • Project management experience • Proficiency in Adobe products, including Photoshop, video editing\/creation tools, and PowerPoint • Experience testing and comparing products to support marketing initiatives and product positioning Key Skills: • Technical sales support • CCTV and security solution expertise • Product testing and analysis • Technical documentation and presentation skills • Communication and stakeholder engagement • Project coordination and problem-solving