Programme Manager

SUMMARY:
The Programme Manager is responsible for leading and delivering a portfolio of strategic projects,

POSITION INFO:

The Programme Manager is responsible for leading and delivering a portfolio of strategic projects and programmes aligned to the bank's business objectives.

This role focuses on end-to-end programme delivery, stakeholder alignment, and team leadership, ensuring initiatives are delivered on time, within budget, and in line with governance standards, while driving measurable business value.

Key Responsibilities

1. Programme & Portfolio Delivery

• Lead and manage a portfolio of projects/programmes from initiation to delivery
• Ensure delivery against scope, timelines, budget, and quality standards
• Establish and maintain programme governance frameworks
• Identify, manage, and resolve risks, issues, and dependencies
• Drive execution of transformation and strategic initiatives

2. Strategic Planning & Alignment

• Align programme delivery to the bank's business strategy and three-year plans
• Contribute to programme and business unit strategy planning
• Prioritise initiatives to maximise business value
• Support organisational transformation and change initiatives

3. Stakeholder Management

• Build and manage relationships with senior stakeholders across the business
• Ensure clear communication of programme progress, risks, and outcomes
• Facilitate alignment between business, technology, and delivery teams
• Manage stakeholder expectations and secure buy-in

4. Financial & Resource Management

• Manage programme budgets and cost allocation across the portfolio
• Drive efficient utilisation of resources and capacity planning
• Identify and address resource gaps and inefficiencies
• Ensure financial governance and reporting

5. Team Leadership & Capability Building

• Lead and manage project managers and delivery teams
• Build a high-performance culture through coaching and mentoring
• Drive accountability, performance management, and team development
• Support workforce planning and skills development initiatives

6. Governance, Risk & Compliance

• Ensure all programmes comply with governance, risk, and regulatory standards
• Oversee reporting to risk, audit, and executive committees
• Ensure proper documentation, reporting, and audit readiness

7. Continuous Improvement

• Identify opportunities to improve processes, operating models, and delivery practices
• Drive efficiency and innovation within programme delivery
• Promote a client-centric and high-performance culture

Required Experience

• 10+ years experience in project/programme delivery within large organisations
• 2–3+ years in a leadership role managing teams or managers
• Proven experience managing large, complex programmes or portfolios
• Strong exposure to financial services or regulated environments (preferred)

Qualifications & Certifications

Essential:

• Degree or equivalent qualification

Preferred:

• PMP / Prince2
• Programme Management certification (PgMP or similar)

Key Skills

• Programme & project management (advanced)
• Stakeholder management (senior level)
• Financial and budget management
• Capacity planning & resource optimisation
• Governance, risk, and compliance
• Microsoft Project / project delivery tools

Behavioural Competencies

• Leading change and transformation
• Driving results and delivery excellence
• Building high-performing teams
• Influencing and inspiring stakeholders
• Strong collaboration and partnership building