Project Engineer (MineProtect )

Recruiter:

Oxyon Human Capital Solutions

Job Ref:

JHB001493/MP

Date posted:

Tuesday, March 29, 2022

Location:

Johannesburg, South Africa

Salary:

Market Related

JOB SUMMARY:

A Global Mining Software Technology leader, with more than 30 offices across five continents, is looking for a strong Project Engineer to join their team

JOB DESCRIPTION:

SCOPE OF THE ROLE

To have a strong and broad high-level knowledge of the mining systems and Collision Protection System deployed.
To be a point of escalation for technical issues that the team raise as they are working on projects and to work through the escalation process to seek resolution to problems outside of the responsibility of the Project Engineers and other technical staff.
To work with Project Managers to ensure the efficient deployment of mining safety systems on time and within budget.
To ensure that the deployment of systems and products is carried out as efficiently as possible.

KEY RESPONSIBILITIES

Actively work on product/project deployment of complex mining Fatigue Management solutions in a hands-on manner
Support and maintain software
Deliver bespoke customization as required
Troubleshoot system issues
Own and implement customer system configurations
Implement system customizations using scripting tools
Participate in onsite system installation efforts
Undertake complex problem solving involving multiple integrated systems
To ensure that relevant stakeholders are aware of risks and or issues with the product and the technical solutions being deployed to customer sites
Escalation of critical issues requiring other stakeholders’ input to resolve issues, specifically the relevant Mining Services or supporting team’s representative
Maintain technical knowledge of the current and upcoming product offerings
Maintain knowledge of current, new, and evolving strategies and technologies in relation to systems support through appropriate industry links and professional memberships
Regular reporting of current project issues, including updates on status and resolution methods
Utilizing relationships developed with customers and other contacts to advise Mining Services Team of potential issues affecting customers as well as other opportunities for Mining
Work collaboratively with the sales team in a pre-sale’s capacity (e.g., attending / leading technical presentations)
Representing the company in a helpful, professional, and courteous manner at all times
Maintain, enhance, and adhere to company documentation and reporting standards, systems, and processes
Compliance with company's Workplace Health and Safety policies and procedures, participation in audits and compliance with instructions given with respect to the health and safety of himself/herself and the safety of others
Other duties as required from time to time

SKILLS AND EXPERIENCE

Strong prioritizing and time management skills
Well-developed communication skills, both verbal and written
Ability to form strong relationships with customers and represent the company professionally
Ability to set and meet the team and individual goals and deadlines
Ability to resolve technical and complex issues
Ability to rapidly grasp technical solutions, concepts, and products
Maintaining and supporting Linux/Unix environments
Developing or supporting open-source software
Setup and support of relational databases
The desire to expand own knowledge and skill set as well as sharing knowledge with other team members wherever possible

KEY BEHAVIOUR

Protect the company brand and reputation by exhibiting good behavior and reporting on any noncompliance to safety, procedural, or other customer dictated regulations
Maintain good relations with the customer ‘s personnel and clearly communicate any issues that may arise
Establish and maintain effective working relationships with managers, technicians, and engineers
Continuously seek opportunities to improve the quality of the systems, installations, and support procedures

EDUCATION BACKGROUND

Bachelor’s degree or foreign degree equivalent in Engineering (Computer / Mining / Electrical / Electronic), Computer Science, or a related field
3 years previous Mining Industry experience of progressive experience in job offered, or as a software engineer, software consultant, mining engineer, or related occupational title.
Fluency in English.
Experience in Postgres, SQLite, SQL Server, LINUX, LINUX shell scripting, Ubuntu,
Previous experience working remote teams (Highly Desirable)

TRAVEL

Travel (regionally and globally international) to client sites is a requirement of this role
This position is to be based in the North of Johannesburg.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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