SUMMARY:

Project Manager / Contract Manager

Job Purpose

POSITION INFO:
Key Responsibilities Project Management Plan, coordinate, and oversee service and maintenance projects. Develop project schedules and ensure adherence to agreed timelines. Allocate resources effectively, including labour, materials, equipment, and subcontractors. Monitor project progress and implement corrective actions when required. Ensure projects are completed within budget and contractual requirements. Contract Administration Manage service and maintenance contracts throughout their lifecycle. Review contract specifications, scope of work, and service level agreements. Ensure compliance with contractual obligations and company procedures. Prepare and manage quotations, variation orders, and contract amendments. Maintain accurate contract documentation and records. Client Relationship Management Act as the primary point of contact for clients. Attend client meetings and provide project updates. Address customer concerns and resolve issues promptly. Build and maintain strong long-term client relationships. Identify opportunities for contract growth and additional services. Operational Coordination Coordinate daily activities between service teams, suppliers, and customers. Ensure all required materials and equipment are available for project execution. Monitor workforce productivity and project performance. Collaborate with internal departments to ensure smooth project delivery. Financial Management Monitor project costs and profitability. Prepare project budgets and cost forecasts. Approve project-related expenses within delegated authority. Track invoicing and ensure timely submission of project documentation. Assist with revenue forecasting and financial reporting. Health, Safety and Compliance Ensure compliance with Occupational Health and Safety regulations. Conduct project risk assessments and implement mitigation measures. Promote a strong safety culture within project teams. Ensure all work is performed according to applicable industry standards and regulations. Reporting and Administration Prepare project status reports and management updates. Maintain project files, schedules, and documentation. Monitor key performance indicators (KPIs). Ensure accurate completion of service reports and project records. Minimum Requirements Matric Certificate (Grade 12). Proficient in Microsoft Office Suite. Valid Driver's Licence. Own reliable vehicle. Minimum 3 years' experience in a service, maintenance, project management, or contract management environment. Excellent organisational and planning skills. Strong time management abilities. Excellent verbal and written communication skills. Ability to manage multiple projects simultaneously. Preferred Qualifications Project Management qualification or certification. Contract Management qualification advantageous. Experience in the Fire Protection, Mechanical Services, Facilities Management, Construction, or Technical Services industry. Knowledge of Occupational Health and Safety legislation. Experience working with ERP or project management systems. Key Competencies Leadership and team coordination. Project planning and execution. Contract administration. Client relationship management. Problem-solving and decision-making. Negotiation and conflict resolution. Financial and commercial awareness. Attention to detail. Ability to work under pressure and meet deadlines. Performance Indicators Projects completed on time and within budget. Customer satisfaction levels. Contract compliance and retention. Profitability of managed projects. Safety and quality compliance. Effective resource utilisation. Accuracy and timeliness of reporting.