Project Specialist: FTTH

Recruiter:

Vox Telecommunications

Job Ref:

JHB000654/PM

Date posted:

Sunday, July 4, 2021

Location:

Johannesburg, South Africa

Salary:

Market Related

SUMMARY:
To manage effective and efficient implementation of the consumer (FTTH) last mile access mediums in line with business objectives. Driving contractors, suppliers and internal departments in an effective and efficient manner to Ensure service delivery SLA are adhered to and targets are achieved. Act as a point of escalation and resolve problems.

POSITION INFO:

Job Description

To enable Efficient day-to-day management of all designated Telco functions as per standard procedures (SLA procedures).
To ensure achievement of relevant tasks, dates and objectives
Limit revenue losses within the Telco environment.
Recommend strategies to improve service levels & implementation time frames.
To ensure High level customer expectations are met within the timeframes set.
To Ensure a positive and helpful attitude to all stake holders always.
To Ensure effective communications between Planner and Co-Ordinator’s always.
Effective management of situations that fall outside of the team’s direct control.

Job Skills

Microsoft Office (Excel and Word)
Microsoft Outlook
Knowledge of Telco
Knowledge of co-ordinating of projects
Customer service experience

Minimum Requirements

Grade 12
2 Years in a telecommunications / ISP technical environment
2 Years of customer service experience

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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