Property Portfolio Manager (Body Corporate & HOA)

SUMMARY:

Manage a portfolio of Body Corporate and Homeowners' Association (HOA) schemes, ensuring effective administration, financial management, compliance with legislation, and exceptional service delivery to trustees, directors, homeowners, and stakeholders.

POSITION INFO:
Key Responsibilities Manage a portfolio of Body Corporate and Homeowners' Association schemes. Act as the primary liaison between trustees, directors, homeowners, service providers, and managing agents. Arrange, attend, and facilitate Trustee, Director, Annual General (AGM), and Special General Meetings. Prepare meeting packs, agendas, minutes, and resolutions. Ensure implementation and follow-up of decisions taken at meetings. Advise trustees and directors on governance matters and legislative compliance. Ensure compliance with the Sectional Titles Schemes Management Act (STSMA), Community Schemes Ombud Service (CSOS), and HOA constitutions. Manage budgets, levy collections, arrears, and financial performance of schemes. Review and present management accounts and financial reports to trustees and directors. Oversee maintenance projects, repairs, and service provider performance. Conduct regular property inspections and compile inspection reports. Obtain quotations and coordinate contractor appointments for approved work. Manage insurance claims and risk-related matters. Handle owner and resident queries, complaints, and dispute resolution. Ensure all statutory filings, compliance requirements, and governance documentation are maintained. Build and maintain strong relationships with trustees, homeowners, and service providers. Minimum Requirements Grade 12 \/ Matric. Relevant qualification in Property Management, Real Estate, Business Administration, or related field. Minimum 3-5 years' experience managing Body Corporate and\/or HOA portfolios. Sound knowledge of STSMA, CSOS regulations, HOA governance, and property management principles. Experience attending and chairing meetings with trustees and directors. Strong financial and budget management skills. Proficiency in Microsoft Office. Experience with property management software (WeConnectU, MRI, PropWorx, or similar) advantageous. Valid driver's license and own reliable vehicle.