Quality Manager

SUMMARY:
Our client, based in Epping, Cape Town, is seeking an experienced and results-driven Quality Manager to join their team. The successful candidate will have a relevant National Diploma or BSc Degree in Food Technology/Food Science, with a minimum of 4 years’ experience in a Quality Manager, QA Manager, or QC Manager role within a food manufacturing or food processing environment. Candidates must have practical knowledge and experience of FSSC 22000 and/or BRCGS, as well as experience in laboratory management, product testing, audits, customer complaints, and non-conformance investigations. Applicants must be fully bilingual in Afrikaans and English and have their own reliable transport. If you are a strong leader with a passion for quality, food safety, compliance, and continual improvement, we would love to hear from you.

POSITION INFO:
A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Quality Management \/ FMCG BASIC SALARY : R40 000 - R50 000 + Benefits START DATE : A.S.A.P REQUIREMENTS: Relevant Quality Management qualification or similar qualification. National Diploma in Food Technology or BSc Degree in Food Science. Minimum 1-2 years' experience in a Quality Manager role. Fully bilingual in Afrikaans and English. Own reliable transport. Must be willing and able to work night shifts when required. DUTIES: Food Safety & Quality Systems: Ensure ongoing compliance with FSSC 22000, BRCGS, applicable legislation, and customer requirements. Maintain and continually improve the Food Safety and Quality Management Systems. Ensure all manufactured products are legally compliant, safe, and meet approved specifications. Participate in internal, external, certification, and customer audits, and ensure all findings are effectively closed out. Product Quality & Laboratory: Manage the Quality and Laboratory department, including staff, equipment, testing, resources, and records. Ensure raw materials, work-in-progress, and finished products meet approved specifications. Ensure all required testing is completed, including sensory\/taste testing, nitrite\/curing salt, preservatives, color, microbiological, and other applicable testing. Ensure external testing requirements are completed and results are reviewed. Ensure laboratory equipment is calibrated, maintained, and fit for purpose. Investigate out-of-specification results and implement effective corrective actions. Monitor product quality trends and identify recurring issues. Non-Conformances & Corrective Action: Raise and manage internal, supplier, and customer-related non-conformances. Investigate quality and food safety deviations and conduct root cause analysis. Implement, monitor, and verify corrective and preventive actions. Ensure potentially unsafe or non-conforming products are appropriately controlled and dispositioned. Customer Complaints & Technical Support: Personally manage and investigate customer complaints relating to Quality and Food Safety. Provide professional technical feedback and resolve quality-related customer issues. Support company representatives with technical Food Quality and Food Safety queries. Raw Materials & Suppliers: Ensure raw materials comply with approved specifications and customer requirements. Review relevant supplier documentation and Certificates of Analysis (COAs). Assist with supplier quality issues, supplier non-conformances, and supplier performance monitoring. Ensure the approved product and raw material testing programme is implemented. People Management: Manage, develop, and provide leadership to Quality personnel. Conduct performance reviews and manage employee performance. Identify training and competency requirements. Manage disciplinary matters in accordance with company procedures. Ensure adequate resources and staffing are available to maintain effective operations. Reporting & Continual Improvement: Report Quality, Food Safety, laboratory, and customer complaint trends to management. Drive continual improvement and the reduction of non-conformances and customer complaints. Maintain accurate Quality and Food Safety records and documentation. Oversee operational Quality projects through to successful handover. Perform other reasonable duties and ad hoc tasks as required by management. HOURS: Monday to Friday: 08:00 - 16:30 Should you meet all the requirements, apply on our website at Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.