Quality Systems & RCA Consultant

SUMMARY:
We are seeking an experienced, hands-on Quality Consultant for a 6–9 month contract at a manufacturing facility in Rosslyn, Pretoria. The ideal candidate will have strong Quality Management Systems (QMS), Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) experience, with the ability to independently investigate quality issues, identify systemic root causes and support sustainable process improvements. Previous experience in FMCG, chemical or process manufacturing is preferred. This is a fully on-site position.

POSITION INFO:
Quality Consultant - Manufacturing (QMS & RCA) Location: Rosslyn, Pretoria, Gauteng Industry: FMCG \/ Manufacturing Contract Duration: 6-9 Months Work Arrangement: Full-Time, On-Site Start Date: As Soon As Possible About the Role We are seeking an experienced, hands-on Quality Consultant to support Quality Management Systems (QMS) and continuous improvement initiatives at a leading manufacturing facility in Rosslyn, Pretoria. The successful candidate will play a key role in investigating manufacturing quality issues, identifying underlying process and system weaknesses, and developing sustainable corrective and preventive actions. This opportunity is suited to a Quality Systems Specialist, Quality Engineer, Quality Assurance Specialist or Continuous Improvement professional with proven Root Cause Analysis (RCA) experience and the ability to work independently within a manufacturing environment. Key Responsibilities Independently lead and facilitate structured Root Cause Analysis (RCA) investigations into manufacturing quality issues and non-conformances. Identify systemic root causes involving manufacturing processes, procedures, controls, training and quality management practices. Apply problem-solving methodologies such as 5 Whys, Fishbone\/Ishikawa and causal analysis. Review investigation evidence, challenge unsupported findings and identify areas requiring further assessment. Evaluate existing Quality Management Systems, SOPs, work instructions and manufacturing process controls. Support Quality Systems improvement initiatives in line with ISO 9001 principles. Develop practical Corrective and Preventive Action (CAPA) recommendations addressing identified root causes. Assist with defining corrective action priorities, responsibilities, implementation timelines and effectiveness verification. Review quality audit findings, recurring non-conformances and process-related risks. Facilitate cross-functional investigation workshops involving Quality, Production, Engineering and other operational teams. Prepare investigation reports, track progress and communicate findings to relevant stakeholders. Coach and guide employees in structured problem-solving, RCA techniques and quality improvement practices. Support sustainable improvements by strengthening internal quality capabilities. Minimum Requirements Relevant Diploma or Degree in Quality Management, Engineering, Manufacturing, Chemistry or a related technical field. Substantial equivalent manufacturing Quality Systems experience will also be considered. Preferably 8-10 years' experience in manufacturing Quality Assurance, Quality Systems or Continuous Improvement. Minimum 5 years' demonstrated experience independently leading RCA investigations, CAPA development or Quality Systems improvement initiatives. Strong practical knowledge of Quality Management Systems and ISO 9001 principles. Proven experience investigating manufacturing quality failures and identifying systemic root causes. Ability to develop effective corrective action plans and assess their effectiveness. Experience facilitating investigations and collaborating with cross-functional manufacturing teams. Strong analytical, problem-solving, communication and documentation skills. Ability to work independently and provide hands-on support in a manufacturing plant. Willingness to work fully on-site in Rosslyn for the duration of the contract. Preferred Industry Experience Candidates with experience in the following manufacturing environments will be particularly well suited: FMCG and consumer goods Chemical and process manufacturing Household and personal care products Pharmaceutical manufacturing Food and beverage production Exposure to batch processing, mixing, blending, liquid manufacturing, filling or packaging operations will be advantageous. Advantageous Skills and Certifications ISO 9001 Lead Auditor training or certification. Lean Six Sigma Green Belt or Black Belt. Formal Root Cause Analysis facilitator training. Experience with Sologic or equivalent RCA methodologies. Previous quality improvement consulting, audit remediation or project-based assignments. Experience coaching manufacturing teams and transferring technical knowledge. Formal certifications are advantageous but not mandatory. Proven practical expertise and successful investigation outcomes are essential. Ideal Candidate We are looking for a practical, solutions-oriented Quality professional who can confidently facilitate investigations, engage with different stakeholders and translate findings into actionable improvements. The ideal candidate will have strong technical expertise without requiring a management position, enjoy working directly with manufacturing teams and be committed to delivering measurable quality improvements while developing internal capabilities. If you have strong manufacturing Quality Systems experience, proven RCA facilitation skills and a passion for continuous improvement, we encourage you to apply.