R1279_ITSCM Specialist (Expert)

SUMMARY:
ITSCM Specialist (Expert) 
Location: Gauteng
Contract Term: 1 May 2023 - 31 December 2025

POSITION INFO:
ESSENTIAL SKILLS REQUIREMENTS:
· Degree / higher qualification in computer sciences
· Degree / higher qualification in information systems
· IT Operations Experience (on-Prem / Cloud) (Develop / Test / Deploy / Improve)
ADVANTAGEOUS SKILLS REQUIREMENTS:
· Fluent in English – including Business reading and writing
· Information Technology Qualification
· Agile and DevOps Understanding
· IT Infrastructure technologies: Data Centres, Networks, Servers, Storage, Platform, Middleware
· Cloud Technologies: AWS, Azure, etc.
· ITSM (IT Service Management)
· IT Operations Frameworks
· ITIL (IT Infrastructure Library)
· Disaster Recovery Management
· IT Infrastructure Operations
· IT Process Steering
· IT Process Governance
· IT-SCM (Service Continuity Management)
Soft Skills:
· Strong interpersonal and communication skills.
· Strong Report Writing.
· Strong ability to understand and interpret Business needs and requirements with the ability to move concepts through to proposal and finally successful implementation.
· Excellent interpersonal and organizational skills with ability to communicate effectively (both verbally and written) with both technical and non-technical colleagues / users.
· Should be willing to deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might exist.
· Ability to work as part of a team, inter dependant as well as independently and submit deliverables on time and in excellent quality. SELF STARTER.
· Above board work ethics – this is of utmost importance.
· Flexibility to take up different tasks in the project.
· Ability and willingness to coach and give training to fellow colleagues and users when required.
· Willing and able to travel extensively, for up to 2 weeks at a time (international).

WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?

Mandatory:
· IT Experience (10-15Years)
· Degree / higher qualification in computer sciences or equivalent qualification



Advantageous:
· ITIL qualification
· ISO Qualifications
· IT System Engineering Qualification
· Network experience
· IT Knowledge and qualifications
· Agile Methodology
· IT Process improvement methods as well as risk related control frameworks and practices (COCO, COSO, CMM, COBIT, etc.)

WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
· IT Continuity Tool Process Development, Solutions, and enhancement (Analysis / Develop / Test / Deploy / Improve)
· Engage with stakeholders for IT Service Continuity Management (IT-SCM), Availability Management and Crisis Management processes.
· Define, Develop and Execute training of the IT Continuity Management Processes.
· Steering of service providers related to ITSCM Topics.
· Engaging with Operations Teams (Infrastructure and Applications)
· Monitoring of IT-SCM Activities within the Group.
· Interfacing with other experts on IT Service Management.

NB! This job is now closed. You can apply for other jobs by uploading your CV.