REGIONAL SALES MANAGER - Port Elizabeth / Gqeberha

SUMMARY:
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POSITION INFO:
Scope: Implement and monitor sales growth strategies within assigned territory to ensure effectiveness of the sales force in achievement of sales targets, growth, and profitability of key accounts. Drive and monitor strong customer relationships, understanding of customer trends and ensure consistent delivery of excellent customer service. Qualifications and work experience Grade 12 Post matric qualification preferably in Sales\/Marketing 5 years’ experience in a Sales Manager role (PPE, Cleaning and Paper experience is advantageous) Roles and Responsibilities Monitor and assist sales staff in the achievement of their sales and growth targets. Ensure achievement GP margin Increased turnover of existing Customers Increased turnover from new business Increased turnover from new product sales Ensure new business is targeted, dormant accounts reactivated and increased product sales to existing customers Manage the frequency and cost effectiveness of the call cycles of sales representatives Manage a structured sales process to ensure quality of calling Tracking of the usage of the tools provided to Sales Reps in training Tracking of segmentation of high priority and low priority customers Build trust and confidence of Customers through reliable and consistent service Increase usage via Online\/App Resolve complaints and queries effectively Monitor turnaround of Customer’s factory lead times and expectations where required Determine and manage the Customer’s expectations regarding stock and delivery Ensure sales staff adhere to planned visits and understand the needs and objectives of all customers. Establish and build Customer relationships and take personal ownership of resolving complaints. Maintain effective leave planning and absenteeism management Facilitate training and development interventions Review performance in discussion with employees, agree ratings and set goals for new period. Continuously communicate and provide constructive feedback and coaching to employees Take disciplinary action where required. Develop expert product knowledge