Regional Human Resource Manager

SUMMARY:
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POSITION INFO:

Regional Human Resource Manager

About our client:

Our client empowers law firms to thrive with their cutting-edge services and unparalleled support in IT Managed Services and Financial Managed Services. They are a trailblazer in the managed services industry, partnering with law firms and other professional organizations to drive success. Innovation, collaboration, and a commitment to excellence fuel their continued growth.

Job Summary:

An exciting opportunity exists for a seasoned and proactive Regional Human Resources Manager to support their growing team in South Africa. Based in Cape Town, this individual will be responsible for managing the full spectrum of Human Resources operations for the region, including monthly payroll processing. The Regional HR Manager will report directly to the Vice President of People and Culture, located in the United States, and will work a schedule aligned with when many of our clients’ South Africa-based employees are in the office.

Work Schedule: 2:00 pm – 11:00 pm SAST (Monday – Friday).

In addition to regional responsibilities, this role will actively contribute to global People & Culture initiatives, with a focus on enhancing employee engagement, process efficiency, and organizational effectiveness.

Duties and Responsibilities:

• Own and manage all aspects of HR operations in South Africa, ensuring effective and compliant execution of HR practices
• Process monthly payroll accurately and in a timely manner; coordinate with payroll vendors to ensure compliance, reporting accuracy, and timely submissions
• Assist with the development and execution of HR strategies and initiatives in alignment with the overall business strategy
• Act as a key business partner to local and global leaders by advising on workforce planning, policy interpretation, and employee relations
• Lead onboarding and offboarding processes to ensure a positive employee experience
• Ensure compliance with local labour laws and internal policies; manage employee contracts, job descriptions, and statutory reporting
• Lead disciplinary and grievance processes and represent the company in CCMA matters when required
• Support the design and execution of performance management, employee engagement, and retention strategies
• Collaborate with the training team to support learning and development initiatives, including compliance training, leadership development, and career pathing
• Facilitate Employment Equity planning and reporting; coordinate quarterly EE committee meetings
• Maintain accurate HR records and produce monthly metrics and analytics to support strategic planning
• Promote a positive workplace culture aligned with our client’s core values, and lead wellness and culture-related programs
• Actively participate in regional and global People & Culture initiatives as a key representative of the South Africa region
• Build strong internal relationships, serve as a coach and mentor to managers on people-related matters, and provide HR policy guidance as needed

Required Skills and Abilities:

• Bachelor’s degree in Human Resources Management or related field (NQF Level 7)
• 5–8 years of experience managing HR operations, preferably in a multinational or service-based organization
• Strong knowledge of South African labour legislation including BCEA, LRA, EEA, and CCMA processes
• Proven experience in HRIS systems and payroll systems (required)
• Strong understanding of payroll compliance requirements and monthly payroll processing procedures in South Africa
• Demonstrated experience managing HR operations end-to-end (recruitment, onboarding, employee relations, performance management, training, and exits)
• Experience managing or participating in cross-regional or global HR projects is a plus
• Professional HR designation (e.g., SABPP, IPM) is a plus

Remuneration:

• R50 000 to R85 000 cost to company based on experience