Regional Manager – Western Cape - FMCG

SUMMARY:
Regional Manager – Western Cape - FMCG

POSITION INFO:

Company Overview

Fast-growing business operating within the FMCG sector, currently expanding operations. The Western Cape division consists of five operational stores with a sixth opening soon in Durbanville. The business operates both client-facing retail outlets and dark warehouses. The 2IC to Director. His right hand man in the Western Cape.

Current Structure – Western Cape

• 5 Operational Stores:

• Cape Town Central/Offshore (non-client facing, to be converted)

• Milnerton (dark warehouse/bar)

• Constantia/Wynberg

• Stellenbosch (walk-in + business clients)

• Somerset West

• 1 New Store: Opening soon in Durbanville

Role Summary

This is a senior operational leadership role responsible for overseeing all Western Cape stores. The Regional Manager will be the "go-to" person for the Director, ensuring accountability, smooth operations, and effective team and stock management and Supplier relationship management.

Key Responsibilities

• Store Oversight & Operations

• Daily visits and check-ins with all Cape Town stores

• Ensure stores open and close correctly (available between 07:00–23:00 as needed)

• Stock control and oversight of replenishment systems

• Follow up on key processes (e.g., invoice processing, supplier deliveries)

• People Management

• Direct management of store teams

• Setting performance expectations and holding team members accountable

• Instilling urgency and action in team culture

• Conducting or overseeing basic admin and reporting

• Supplier & Buying Relationships

• Maintain and manage existing supplier relationships

• Follow up on orders, delivery performance, and costings

• No need for new price negotiations, but must ensure continuity

• Coordinate with Lynette (Regional Buyer) for all purchasing requirements

• Leadership & Accountability

• Act as the "hard hat" person for the Western Cape

• Be fully informed about the region’s performance and issues at all times

• Must be ready to take ownership of any gaps or inefficiencies in the system

Experience & Skills

• Prior experience in FMCG/retail/hospitality operations

• Strong understanding of high-volume stock environments and SKUs

• Experience in multi-site team management

• Ability to handle high pressure and fast-paced environments

• Excellent with admin, follow-up, and execution and attention to detail!

• Comfortable working extended hours and being hands-on

• Excel

Character Traits

• Action-oriented, detail-driven, and disciplined

• Capable of independent thinking and decision-making

• Naturally takes ownership and pride in regional performance

• Practical and organized with good interpersonal skills

• Honest and reliable – must be fully trustworthy

Preferences

• Age: Preferably between 30–45 years old

• Cultural Fit: Ideally someone familiar with Cape Town working styles

• Language: Fluent in English; other local languages a bonus