Regional Manager - Automotive Parts (Western Cape)

SUMMARY:
We are seeking an experienced and commercially astute Regional Manager to oversee and drive the performance of multiple branches within the Western Cape region. This role is responsible for sales growth, operational excellence, financial control, people leadership, customer experience and compliance, ensuring each branch operates in line with company standards and strategic objectives.

The successful candidate will play a critical leadership role, supporting Branch Managers, driving consistency across branches, and delivering sustainable profitability.

POSITION INFO:

Key Responsibilities

Branch & Financial Performance

• Ensure all assigned branches meet sales targets, gross profit margins and customer service standards
• Review and manage monthly branch performance, income statements and budgets
• Monitor profit and loss, stock levels, shrinkage, losses and operational costs
• Drive corrective action plans where performance gaps exist

Operational Oversight

• Ensure branches operate efficiently, including receiving, dispatch, stock handling and housekeeping
• Drive compliance with fleet usage, equipment maintenance and operational procedures
• Monitor and reduce stock losses, downtime and operational inefficiencies

People Management & Leadership

• Lead, mentor and support Branch Managers and their teams
• Identify training needs, succession planning and talent development within the region
• Address performance, conduct, and disciplinary matters in collaboration with HR
• Foster a culture of accountability, engagement and high performance

Customer & Community Engagement

• Drive exceptional customer experience and retention
• Analyse customer feedback and complaints, ensuring effective resolution
• Support sales initiatives to attract new customers and regain lost business
• Build strong relationships with key customers and stakeholders

Compliance, Health & Safety

• Ensure compliance with company policies, operating standards and legislative requirements
• Enforce health and safety standards, security measures and audit readiness
• Monitor and support completion of safety checks and compliance documentation

Reporting & Administration

• Submit accurate and timeous weekly and monthly regional reports
• Track KPIs including sales, stock counts, customer satisfaction and safety metrics
• Participate in regional and national management meetings

Minimum Requirements

• BCom Management or relevant degree (advantageous)
• At least 5–8 years’ experience in a similar regional or multi-branch management role
• Strong experience in retail, automotive, wholesale or distribution environments
• Proven track record in profit & loss management and financial accountability
• Solid understanding of sales, stock control, operations and customer service
• Valid driver’s licence and willingness to travel extensively within the region

Key Competencies & Attributes

• Strong leadership and people management skills
• Excellent commercial, analytical and financial acumen
• High-level planning, organising and problem-solving ability
• Strong communication, negotiation and conflict management skills
• Results-driven, hands-on and able to operate at both strategic and operational levels
• High levels of integrity, accountability and resilience