Regional Operations Manager

Recruiter:

IntelliStaff

Job Ref:

JHB003745/RD

Date posted:

Tuesday, April 7, 2026

Location:

Durban, South Africa

Salary:

MR Monthly

SUMMARY:
Our Client is looking for a Regional Operations Manager to join their team.

POSITION INFO:
Location: Kwazulu Natal

Scope

This position is responsible for the management of operational, financial, administrative, and customer relations activities in the KZN Region.

Key Responsibilities

Management of regional staff, subcontractors, office operations, petty cash, assets, and vehicles
Coordination of technical projects, improvement initiatives, and internal central support functions
Customer contract management, ensuring deliverables are met in accordance with applicable Service Level Agreements (SLAs)
Improvement of customer awareness through continuous evaluation of customer business processes, including proposing, re-engineering, and implementing value-added services
Identification of potential sales opportunities within existing accounts and development of relationships with prospective customers
Assistance in managing operational budgets (Capex and Opex)
Communication and liaison with management regarding regional and project progress, as well as Key Performance Areas (KPAs)
Support in financial management through accurate monthly invoicing, improvement of DSOs, and reduction of operational expenses
Monitoring of management and settlement reports

Key Requirements

Appropriate tertiary business or technical qualification
8–10 years of related industry experience
Willingness to travel within the region as required

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