Regional Sales Development Manager

Management of the Total marketing Concept of the Region

• Evaluates previous years sales performance and sets annual targets for the upcoming cycle.
• Designs and implements annual sales plans and campaigns across campuses in region.
• Manages sales plans and sales campaigns to take advantage of market opportunities in the region.
• Oversees that formal sales targets are set and that these are translated into individual targets.
• Monitors Head: Student Recruitment (Full Time) management of leads and reallocate if required.
• Manages and oversees the quality of all formal sales processes.
• Oversees, establishes and maintains strategic relationships with key contacts within schools in the region.
• Engages in planning with Head: Student Recruitment (Full Time) with regards to all aspects of the sales cycle and if necessary, with the sales team.
• Monitors performance of Head: Student Recruitment (Full Time) to ensure achievement thereof on an ongoing basis.
• Monitors and ensures the effective running of the total student enrolment portfolio in the region/s.
• Monitors and tracks the profitability of programmes at they various campuses in the region/s.
• Sets standards and processes to ensure optimal service delivery of the region.
• Along with the Head: Student Recruitment (Full Time) ensures that the admission policy is implemented and actioned on campuses in your region.
• Supports Marketing Manager in planning and implementation of advertising and sales within the region.
• Conducts staff meetings regularly with the Head: Student Recruitment (Full Time) to discuss operational performance and business issues.
• National Training and Development Full Time and Part Time across all regions
• Reviews and updates Full Time and Part Time sales training programmes and portfolio of evidence (POE) for implementation nationally.
• Recruitment of campus sales staff (Full Time Junior Student Advisor''s, Student Advisor''s, Senior Student Advisor''s, Head: Student Recruitment, Marketing Assistant''s and Call Centre Operators) and (Part Time Consultants and Head: Student Recruitment) as and when required.
• Manages and rolls out training of new and current Full Time and Part Time sales staff.
• Moderates sales training and signs off level of competence of newly appointed Full Time Student Advisors and Part Time Consultants.
• Periodically does quality checks on all Full Time and Part Time sales staff in live working environment and identifies training gaps.
• Reports on training gaps and identifies required training for both Full Time and Part Time Divisions.
• Source additional resources to support training as required.
• Formalise a staff recruitment model that fosters tenure within sales department, including succession planning to Senior Student Advisor and Head: Student Recruitment (Full Time) levels.

Management and Implementation of Sales Tracking process Nationally

• Sets, communicates and manages sign off of acknowledgement of sales standards required nationally.
• Trains Head: Student Recruitment (Full Time) on the management of performance improvement process.
• Manage and update the formal Performance Improvement Plan (PIP) documentation to be implemented.
• Review all formal Sales Tracking Performance Improvement Plan ( PIP) documentation for Student Advisor''s/Senior Student Advisor''s sent by Head: Student Recruitment (Full Time) post their meetings, adjust when and where necessary before final versions are sent to and accepted by HR.
• Reviews targets nationally and instructs commencement of PIP process.
• Manages final exit process in partnership with Human Resources (HR) in the event of non-performance.
• Compiles national sales performance report, identifying trends, potential gaps and suggests remedial actions.

Managing Stakeholder Relationships

• Strategically manages relations with all stakeholders and high schools within the region.
• Manages relationships in accordance with policies and procedures.
• Ensures and enables clear and open communication between the stakeholders and the brand.
• Collaborates with internal stakeholders when inputs is required particular within marketing portfolios, such as advertising, promotions and public relations.
• Ensures Head: Student Recruitment (Full Time) and campus team are conducting regular meetings with stakeholders.

Reporting

• Monitors and reviews the Head: Student Recruitment (Full Time) production of reports in accordance with policies and procedures.
• Develops comprehensive reports on sales progress as and when required.
• Maintains and manages acceptable levels of data integrity across all reporting platforms.
• Quality-checks the regions report to ensure accuracy, relevancy and completeness and apply changes where necessary.
• Reviews weekly and monthly campus reports and makes comments and recommendations to Sales Manager.
• Oversees submission of Full Time reports to the Sales Manager.

Human Capital and Campus Management

• Ensures Head: Student Recruitment (Full Time) implements incentives and initiatives in the team to keep them motivated and driven.
• Monitors the staff''s relationships with their clients to ensure they are strong/improved upon.
• Intervenes where problems with specific clients exist or lost opportunities arise.
• Oversees the training of the teams on sales methodology and product knowledge.
• Supports the recruitment of Sales staff in the region as well as training and development of sales staff across region.
• Provides support / guidance to the Head: Student Recruitment (Full Time) and deals with general problems on an ongoing basis and provides advice / support / information.
• Conducts Head: Student Recruitment (Full Time) performance reviews.
• Offers a management presence when on campus.
• Assists Head: Student Relations (Full Time) with ad hoc management matters.