Relationship Manager - Agriculture

SUMMARY:
A well-established Financial Institution is seeking a Relationship Manager within the KZN North Coast area to manage a portfolio of agricultural customers and provide input into the customer relationship management strategy with the aim to grow a portfolio of high revenue generating clients.

POSITION INFO:

Minimum requirements for the role:

• Must have a tertiary qualification in Financial and/or Banking or Agricultural Economics
• Minimum of 5 years’ relevant experience  is essential
• Must have Agricultural sector experience
• Excellent computer and communication skills are required

The successful candidate will be responsible for:

Finance:

• Achieving the Net Income Return for the Business as defined in the Financial Performance Report of the business.
• Driving an Increase in average balance of specific portfolio of assets as defined in the Financial Performance Report of the business.
• Driving an increase in average balance of specific portfolio of liabilities (e.g. Call reports, 32 Day Deposits, Fixed Deposits) as defined in the Financial Performance Report of the business.

Client Services:

• Delivering exceptional service that exceeds customers'' expectations through proactive, innovative and appropriate solutions.
• Managing existing clients and grow portfolio through making contact and generating leads through the Net Promoter Tool.
• Maintaining expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
• Managing the growth of active customer Account Base to increase client base.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships.
• Manage the migration of accounts from transactional to Self Service.

Process:

• Defining a Sales portfolio growth strategy in line with predetermined growth targets, which are determined on an annual basis through conducting competitor analysis and innovating new value propositions by developing sales initiatives which align with the various segment strategies.
• Ensuring effective Data Management by ensuring expired limits are attended to against set target.
• Preparing credit proposals for review by the Credit Product House.
• Monitoring and evaluating the organisation''s success in managing its legal and compliance risks for the Portfolio of Business Account.
• Improving business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.

People:

• Managing own development to increase own competencies.
• Planning and managing performance, skills development, employment equity, talent and culture of the team in order to improve innovation, achieve efficiencies and increase competencies.

Salary package, including benefits, are highly negotiable depending on experience gained

NB! This job is now closed. You can apply for other jobs by uploading your CV.