Retail Application Systems Support Consultant

Recruiter:

Carlysle Human Capital

Job Ref:

DBN000696/AD

Date posted:

Wednesday, October 5, 2022

Location:

Durban, South Africa

Salary:

20000 Monthly

JOB SUMMARY:
Our client is looking for an experienced RETAIL Applications Support Consultant to join their team of IT professionals. You will provide 2nd level IT application support to business at a senior technical level, as well as assist with deploying software to the various release environments as well as troubleshooting environment specific problems. Assisting with change management procedures and with improving release and operations procedures.

JOB DESCRIPTION:

Main Functions:

Provide 2nd level IT application support to business at a senior technical level
Assist with deploying software to the various release environments
Troubleshooting environment specific problems.
Assisting with change management procedures and with improving release and operations procedures.

Environment:

Office based, but option of hybrid.
Work in Internal IT Support Team supporting business retail/warehousing applications.
La Lucia, Durban.

Main Tasks and Responsibilities include:

Provide 2nd line application technical support on all Retail and Warehouse applications on SQL databases.
Troubleshooting and resolving incidents.
Ensure that software releases deployed into the production environment follow documented IT procedures.
Work with support teams to improve software deployment techniques and procedures.
Escalate and manage incidents with software vendors if required.
Updating internal knowledge base and documentation.
Work with business departments to continuously drive application architecture and configuration improvement.
Documenting of business requirements and liaising with business and software vendors.
After hours standby and support may be required from time to time.

Minimum Requirements

5 years support experience in Retail, Warehousing, Back-Office Systems / ERP
Advance SQL knowledge and experience.
Warehousing Management System experience.

Interested:

Must meet minimum requirements.
Passionate about excellent customer service delivery.
Self-managed.
Excellent organising skills with the ability to work within pressurised environment.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Retail / In-Store Solutions Sales Representative
Location: Durban
Salary:
retail / In-Store Solutions Sales RepresentativeDurban, KwaZulu-NatalR 18 000 - R 25 000 CTCA well-established company in the retail solutions industry is seeking a driven and target-oriented Sales Representative to join their team.
3 days ago

DRAUGHTS PERSON - RETAIL / STORE DESIGN (DURBAN)
Location: Durban
Salary:
A retail group is seeking a detail-oriented Draughts Person to design and draft store layouts across multiple brands. This role focuses on translating retail concepts into accurate technical drawings that support store builds, fit-outs, and marketing requirements.
11 days ago

BRAND MANAGER - RETAIL / FASHION (DURBAN)
Location: Durban
Salary:
A dynamic retail brand is seeking a hands-on Brand Manager to drive integrated marketing campaigns, strengthen customer engagement, and support commercial growth across digital and in-store channels. This role combines strategy, execution, and stakeholder coordination in a fast-paced retail environment.
11 days ago

Retail Sales Manager
Location: Durban
Salary:
Our client in the Industrial Hardware, Steel and Fluid Control industry is seeking an experienced and driven retail Sales Manager to oversee the daily operations of a retail store, lead a team, drive sales, manage stock, and ensure excellent customer service.
16 days ago

Retail Sales Manager
Location: Durban
Salary:
16 days ago

Retail Operations Manager
Location: Ballito
Salary:
An exciting opportunity has opened for a retail Operations Manager for our client based in Ballito, Kwazulu Natal
19 days ago

Retail Store Manager
Location: Durban
Salary:
Our client is looking for a Store Manager who oversees daily operations, drives sales performance, manages stock, and leads staff to deliver excellent customer service.
26 days ago

FMCG Sales Representative (Perishable Foods / Retail Chains)
Location: Pietermaritzburg, Kwazulu-natal
Salary: Market Related (+ Target Bonus + Mobile + Fuel / Vehicle Allowance)
An opportunity has become available for a FMCG SALES REP (with 5 years trade experience) to join a well-established supply chain and manufacturing operation. This role is based in Pietermaritzburg and is focused on servicing, growing, and developing key accounts in the region.
38 days ago

Assistant Store Manager Midlands (Pietermaritzburg)
Location: Durban
Salary: Basic
Assistant Store Manager Midlands (Pietermaritzburg)
3 days ago

Program Team Leader – Solutions
Location: Durban
Salary:
3 days ago

Retail Application Systems Support Consultant

Similar jobs you might be interested in:

Create a free job alert for retail in Durban