Retail Application Systems Support Consultant

Recruiter:

Carlysle Human Capital

Job Ref:

DBN000696/AD

Date posted:

Wednesday, October 5, 2022

Location:

Durban, South Africa

Salary:

20000 Monthly

JOB SUMMARY:
Our client is looking for an experienced RETAIL Applications Support Consultant to join their team of IT professionals. You will provide 2nd level IT application support to business at a senior technical level, as well as assist with deploying software to the various release environments as well as troubleshooting environment specific problems. Assisting with change management procedures and with improving release and operations procedures.

JOB DESCRIPTION:

Main Functions:

Provide 2nd level IT application support to business at a senior technical level
Assist with deploying software to the various release environments
Troubleshooting environment specific problems.
Assisting with change management procedures and with improving release and operations procedures.

Environment:

Office based, but option of hybrid.
Work in Internal IT Support Team supporting business retail/warehousing applications.
La Lucia, Durban.

Main Tasks and Responsibilities include:

Provide 2nd line application technical support on all Retail and Warehouse applications on SQL databases.
Troubleshooting and resolving incidents.
Ensure that software releases deployed into the production environment follow documented IT procedures.
Work with support teams to improve software deployment techniques and procedures.
Escalate and manage incidents with software vendors if required.
Updating internal knowledge base and documentation.
Work with business departments to continuously drive application architecture and configuration improvement.
Documenting of business requirements and liaising with business and software vendors.
After hours standby and support may be required from time to time.

Minimum Requirements

5 years support experience in Retail, Warehousing, Back-Office Systems / ERP
Advance SQL knowledge and experience.
Warehousing Management System experience.

Interested:

Must meet minimum requirements.
Passionate about excellent customer service delivery.
Self-managed.
Excellent organising skills with the ability to work within pressurised environment.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Fashion Retail Supervisor
Location: Pietermaritzburg, Kwazulu-natal
Salary: R9500 monthly
Future Careers is seeking a dynamic and fashion-forward retail Supervisor to join a leading fashion retail team in Pietermaritzburg.
18 days ago

Retail Store Manager
Location: Durban
Salary:
We’re looking for a dynamic retail Store Manager who leads with people and passion. This role requires a hospitality-driven mindset, the ability to create a strong team culture, and a keen eye for curating products that resonate with customer lifestyles, trends, and preferences.
28 days ago

Retail Operations Manager
Location: Ballito
Salary:
An exciting opportunity has opened for a retail Operations Manager for our client based in Ballito, Kwazulu Natal
5 days ago

Retail Floor Leader
Location: Durban
Salary: market related
The Floor Leader acts as a primary point of contact on the retail floor, ensuring that both the team and the customers have everything they need.
34 days ago

Data Analyst
Location: Pietermaritzburg
Salary: Annually
Our client is a well-established and nationally recognised FMCG manufacturing group with a strong footprint across South Africa. The business operates across multiple product categories and is known for its commitment to quality, operational excellence, and strong retail partnerships. With a data-driven approach to decision-making, the organisation continues to invest in analytics, reporting, and ...
1 day ago

Deli Manager
Location: Durban
Salary:
A leading retailer based in Ballito is seeking a passionate and experienced Deli Supervisor to oversee the daily operations of their department.We welcome recent graduates who are eager to kickstart their careers in the fresh food and retail industry. This role offers an excellent opportunity to grow within a dynamic and innovative environment.
1 day ago

MK 18032 - Senior HVAC Specialist (Executive) – KZN
Location: Kzn
Salary: Market related
Senior HVAC Specialist (Executive) – KZN
1 day ago

Account Manager - Durban North
Location: Durban
Salary: Market related
Calling all Account Managers/ Key Account Managers with experience in the Printing Industry!
2 days ago

Marketing Manager
Location: Durban
Salary:
4 days ago

Merchandiser
Location: Durban
Salary:
A leading client in the retail sector based in Durban is seeking for a motivated and reliable Merchandiser to join their team. The ideal candidate must have hands-on experience working either in Perishable, Fruit & Veg, Warehouse Receiving and Floor Merchandising departments within a retail environment. The successful candidate will be responsible for ensuring shelves are properly stocke...
4 days ago

Retail Application Systems Support Consultant

Similar jobs you might be interested in:

Create a free job alert for retail in Durban