Retail Application Systems Support Consultant

Recruiter:

Carlysle Human Capital

Job Ref:

DBN000696/AD

Date posted:

Wednesday, October 5, 2022

Location:

Durban, South Africa

Salary:

20000 Monthly

JOB SUMMARY:
Our client is looking for an experienced RETAIL Applications Support Consultant to join their team of IT professionals. You will provide 2nd level IT application support to business at a senior technical level, as well as assist with deploying software to the various release environments as well as troubleshooting environment specific problems. Assisting with change management procedures and with improving release and operations procedures.

JOB DESCRIPTION:

Main Functions:

Provide 2nd level IT application support to business at a senior technical level
Assist with deploying software to the various release environments
Troubleshooting environment specific problems.
Assisting with change management procedures and with improving release and operations procedures.

Environment:

Office based, but option of hybrid.
Work in Internal IT Support Team supporting business retail/warehousing applications.
La Lucia, Durban.

Main Tasks and Responsibilities include:

Provide 2nd line application technical support on all Retail and Warehouse applications on SQL databases.
Troubleshooting and resolving incidents.
Ensure that software releases deployed into the production environment follow documented IT procedures.
Work with support teams to improve software deployment techniques and procedures.
Escalate and manage incidents with software vendors if required.
Updating internal knowledge base and documentation.
Work with business departments to continuously drive application architecture and configuration improvement.
Documenting of business requirements and liaising with business and software vendors.
After hours standby and support may be required from time to time.

Minimum Requirements

5 years support experience in Retail, Warehousing, Back-Office Systems / ERP
Advance SQL knowledge and experience.
Warehousing Management System experience.

Interested:

Must meet minimum requirements.
Passionate about excellent customer service delivery.
Self-managed.
Excellent organising skills with the ability to work within pressurised environment.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Retail Financial Sales Consultant
Location: Durban North
Salary: -
2 days ago

National Operations Manager - Retail Industry - Morningside, Durban
Location: Durban
Salary: Monthly
National retail Operations Manager - (Clothing Industry)Â Morningside, Durban
28 days ago

Retail Floor Lead - Gateway - R8,750 to R12,000 depending on experience
Location: Durban
Salary: Market-related
The purpose of this role is to assist customers, drive sales, and maintain the standards of the retail store.
38 days ago

Assistant Retail Manager (Queenstown)
Location: Komani
Salary:
44 days ago

REGIONAL SALES MANAGER âRETAIL (KWAZULU-NATAL)
Location: Kwazulu Natal
Salary:
Join a leading retail business as a Regional Sales Manager, responsible for driving regional sales growth, leading a high-performing sales and merchandising team, and building strong customer relationships across KwaZulu-Natal.
15 days ago

Retail Talent Lead
Location: Durban
Salary:
66 days ago

Retail Operations Manager
Location: Ballito
Salary:
An exciting opportunity has opened for a retail Operations Manager for our client based in Ballito, Kwazulu Natal
5 days ago

Textile Sales Representative
Location: Durban
Salary:
#SHIFTINTOHIGHCAREER by joining a established Textile Company that seeks the expertise of a Sales Representative
1 day ago

Junior Processing Clerk
Location: Durban
Salary:
La Mercy - A leading global retail marketing company is seeking a detail-oriented Processing Clerk to support the Finance Department with debtors, creditors, cashbook, credit card processing and reconciliations.The ideal candidate will be organised, numerically accurate and able to meet deadlines while maintaining accurate financial records.
3 days ago

Premium Showroom Sales Consultant
Location: Durban
Salary: Monthly
An established premium lifestyle and interiors business is seeking a polished and customer-focused Premium Showroom Sales Consultant to join its Durban team. The role is suited to an experienced retail sales professional who enjoys consultative selling, working with design-led products and delivering an exceptional customer experience.
6 days ago

Retail Application Systems Support Consultant

Similar jobs you might be interested in:

Create a free job alert for retail in Durban