Retail Application Systems Support Consultant



Carlysle Human Capital

Job Ref:


Date posted:

Wednesday, October 5, 2022


Durban, South Africa


20000 Monthly

Our client is looking for an experienced RETAIL Applications Support Consultant to join their team of IT professionals.  You will provide 2nd level IT application support to business at a senior technical level, as well as assist with deploying software to the various release environments as well as troubleshooting environment specific problems. Assisting with change management procedures and with improving release and operations procedures.


Main Functions:
  • Provide 2nd level IT application support to business at a senior technical level
  • Assist with deploying software to the various release environments
  • Troubleshooting environment specific problems.
  • Assisting with change management procedures and with improving release and operations procedures.

  • Office based, but option of hybrid.
  • Work in Internal IT Support Team supporting business retail/warehousing applications.
  • La Lucia, Durban.

Main Tasks and Responsibilities include:
  • Provide 2nd line application technical support on all Retail and Warehouse applications on SQL databases.
  • Troubleshooting and resolving incidents.
  • Ensure that software releases deployed into the production environment follow documented IT procedures.
  • Work with support teams to improve software deployment techniques and procedures.
  • Escalate and manage incidents with software vendors if required.
  • Updating internal knowledge base and documentation.
  • Work with business departments to continuously drive application architecture and configuration improvement.
  • Documenting of business requirements and liaising with business and software vendors.
  • After hours standby and support may be required from time to time.

Minimum Requirements
  • 5 years support experience in Retail, Warehousing, Back-Office Systems / ERP
  • Advance SQL knowledge and experience.
  • Warehousing Management System experience.

  • Must meet minimum requirements.
  • Passionate about excellent customer service delivery.
  • Self-managed.
  • Excellent organising skills with the ability to work within pressurised environment.


NB! This job is now closed. You can apply for other jobs by uploading your CV.




Similar jobs you might be interested in:

National Retail Management (FMCG)
Location: Pietermaritzburg
National retail Manager - FMCGJob Purpose Own and manage retail division profit, budgeted costs and forecasted sales Own and execute the effective and efficient business administration relating to the retail division. Ensure the Brand Experience is correctly conveyed to every retail customer. Willing to travel nationally
3 days ago

Retail Branch Manager
Location: Durban
Salary: 30 000
Ballito. High-end, luxury manufacturers within the home ceramics industry seeks outgoing, well-spoken Branch Manager to join their Ballito branch.
12 days ago

Retail Store Manager
Location: Durban
17 days ago

Retail Shop Assistant
Location: Durban
Company that offers postal and business communication services seeks a retail Shop Assistant to join their team. Based in Ballito.
19 days ago

IT Manager
Location: Durban
Salary: Monthly
KZN - IT Manager - retailSuccessful retailer requires IT Manager to take ownership of the technology infrastructure of the business and lead the IT team
1 day ago

Creditors Clerk
Location: Durban
Salary: 15 000
Mt. Edgecombe. Well established supplier of clothing imports to Fashion retail Chain stores seeks competent Creditors Clerk with solid creditors experience to join their team. Experience working with local and import production in Clothing industry is essential.
1 day ago

National Sales and Distribution Manager
Location: Durban
3 days ago

Campus Head | Durban | Hospitality School
Location: Durban
Salary: R 33k CTC
Excellent opportunity for experienced Hospitality Professional
4 days ago

Location: Durban
Salary: Above market income; Uncapped commission, Cash performance bonus, Leadership training and internal growth opportunities.
2 days ago

Finance Manager
Location: Durban
Salary: Market Related
Our motor dealer client in Shelly Beach has a opportunity for an EE FINANCIAL MANAGER.
4 days ago

Create a free job alert for retail in Durban

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions