SAP ARM/TM Functional Consultant

SUMMARY:
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POSITION INFO:

We are currently recruiting for an SAP ARM/TM Functional Consultant to configure and test SAP Advanced Returns Management and SAP Transportation Management functions and module solutions, as well as troubleshooting and resolution of technical problems.

REQUIRED EXPERIENCE:

• 4+ years SAP ARM/TM design and configuration experience
• 2+ years Agile experience (e g sprint planning, stand-up)
• Knowledge of Retail SAP architecture, implementation and operations
• Expert functional knowledge of SAP ARM/TM and integration with other SAP modules
• Knowledge of Retail Merchandising Processes
• Knowledge of SAP Master Data module
• Knowledge of development concepts, guidelines and SAP architecture
• Knowledge and application of relevant IT best practices
• Knowledge of IT Service Management principles and frameworks (ITIL 3)
• Knowledge of Project & program management including methods and tools
• Proficiency in SAP ABAP debugging
• Working with business process/activity owners in understanding business requirement and solution design
• Documenting functional and technical specifications
• Experience in preparation of business cases, business process
• Driving change
• Stakeholder management
• Financial acumen
• MS Office proficiency with advanced Excel
• Google suite proficiency

CERTIFICATIONS/QUALIFICATIONS:

• SAP ARM/TM Certification
• IT related degree (advantageous)
• Certified in TOGAF, Agile Methodologies (advantageous)
• Certified in COBIT, Prince II (advantageous)
• Certified in ITIL 3 (required)

SOFT SKILLS:

• Ability to work collaboratively in a team environment
• Analytical
• Customer orientation
• Energy and drive
• Excellence orientation
• Excellent communication and interpersonal skills
• Excellent English language written and oral communication skills
• Financial acumen
• Influencing others
• Innovative
• Personal resilience
• Strong problem-solving skills and attention to detail with the ability to understand complex business processes and design appropriate solutions
• Team player
• Willingness to learn and adapt to new technologies and processes

SCOPE OF WORK:

• Writing functional and test specifications, as well as training and testing material
• Provide user support and assistance for 3rd level incidents, and resolving business as usual issues aligned to operations and service processes
• Design and implement solutions based on business requirements which originate as change request and/or projects Assist portfolio manager with business case development
• Implementing, configuring, and customizing SAP ARM/TM solutions based on business requirements
• Leading workshops with business to gather business requirements and translate them into functional specifications
• Designing and documenting ARM/TM processes
• Integrating SAP ARM/TM with other SAP systems
• Providing expertise in ARM/TM master data setup, including warehouse structure, storage types, storage bins, warehouse tasks, and resource management
• Conducting system testing, performance tuning, and troubleshooting during ARM/TM implementation and post-go-live support
• Providing ongoing support and guidance
• Participating in project planning, estimation, and scoping activities
• Make recommendations to optimize SAP ARM and TM processes, policies and procedures
• Identify suitable solutions to new and existing business requirements (changes and projects), and ensure effective resolution of problems and incidents
• Stay updated with the latest SAP ARM/TM features and industry trends