SAP Business Analyst

SUMMARY:
A Senior Business Analyst with strong process modelling and transformation experience

POSITION INFO:

We are seeking a Senior Business Analyst with strong process modelling and transformation experience (not a functional SAP consultant).

This role focuses on understanding, redesigning, and optimising business processes across core retail operations, with a strong emphasis on Procure-to-Pay (P2P) and Order-to-Cash (O2C) within an SAP S/4HANA environment.

You will work closely with business stakeholders to translate operational needs into clear, structured, and actionable business requirements, driving measurable process improvements.

Key Responsibilities

Business Analysis & Strategy

• Define and plan the BA approach across projects and workstreams
• Align business requirements with strategic transformation objectives
• Act as a bridge between business and technical teams

Stakeholder Engagement

• Facilitate workshops, interviews, and working sessions
• Engage across business units (supply chain, finance, operations, IT)
• Manage stakeholder expectations and drive consensus

Requirements & Process Modelling

• Elicit, analyse, and document requirements (BRDs, functional specs, user stories)
• Develop as-is and to-be process models
• Perform gap analysis and process improvement recommendations
• Ensure alignment to best practice and SAP-enabled processes

Testing & Delivery

• Lead and coordinate User Acceptance Testing (UAT)
• Validate solutions against business requirements
• Support issue resolution and ensure delivery quality

Training & Support

• Develop and support training materials and sessions
• Provide post-implementation support and BAU transition

Required Experience

• Certified Business Analyst (CBAP, FTI, or equivalent preferred)
• 7+ years' BA experience in complex environments
• Strong retail industry experience (essential)
• Proven experience on large transformation programmes
• Experience working in Agile and/or Waterfall environment