Sales & Marketing Coordinator (Tourism)

SUMMARY:
Our client is seeking a proactive, creative, and highly organized Sales & Marketing Coordinator to support the execution of sales and marketing initiatives that drive brand awareness, guest engagement, and revenue growth at their prestigious hotel in Cape Town CBD.

POSITION INFO:
Department: Sales & Marketing
Reports To: Sales & Marketing Manager
Employment Type: Full-Time

Salary: R 22 000 basic salary plus benefits
Location: Cape Town CBD
Industry: Hospitality & Tourism

Minimum Requirements

• Diploma or Degree in Marketing, Business Management, Hospitality Management, Communications, or a related field.

• 2–4 years' experience in a sales, marketing, or coordination role.

• Hospitality, tourism, hotel, or travel industry experience will be advantageous.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Experience with CRM systems and digital marketing platforms.

• Strong understanding of social media marketing and content coordination.

• Assist the sales team with lead generation, prospecting activities, and client relationship management.

• Prepare proposals, presentations, contracts, and sales documentation.

• Coordinate site inspections, client meetings, and hotel show-arounds.

• Maintain accurate client and account records within the CRM system.

• Generate sales reports and track performance against targets.

• Coordinate and execute marketing campaigns across digital, social media, email, and traditional marketing channels.

• Assist in creating and scheduling content for social media platforms and promotional activities.

• Liaise with designers, suppliers, media partners, and agencies to ensure timely delivery of marketing materials.

• Monitor campaign performance and compile marketing reports and insights.

• Ensure brand consistency across all marketing communications and collateral.

• Assist with the planning and execution of promotional events, trade shows, exhibitions, and networking functions.

• Coordinate sponsorships, partnerships, and collaborations with tourism and hospitality stakeholders.

• Support the promotion of hotel packages, special offers, conferences, and events.

• Manage departmental administration, filing, and document control.

• Track marketing budgets, purchase orders, and supplier invoices.

• Maintain databases, mailing lists, and marketing assets.

• Coordinate internal communications relating to sales and marketing initiatives.

• Excellent communication and interpersonal skills.

• Strong organizational and project coordination abilities.

• High attention to detail and administrative accuracy.

• Creative thinking and problem-solving skills.

• Ability to manage multiple projects and deadlines simultaneously.

• Professional presentation and customer-focused approach.

• Ability to work independently and as part of a team.

• Effective coordination and execution of marketing campaigns.

• Strong support provided to the sales team resulting in increased business opportunities.

• Consistent brand representation across all marketing channels.

• Excellent client and stakeholder engagement.

• Accurate reporting, administration, and project management.