Sales Account Manager

SUMMARY:
We’re seeking a driven Sales Account Executive to join a dynamic team within a leading matting and flooring solutions provider based in Johannesburg.

With over 40 years of industry experience and a strong presence across South Africa, this company delivers high-quality entrance matting, workplace safety products, rubber sheeting, cable protectors, and more, serving both distributors and end‑users.

POSITION INFO:
Responsibilities:
Organisational Reporting

• Report Sales performance and activities on a monthly basis to Sales Manager - as set out by Sales Manager
• Including but not limited to 1) Sales Budget and Pipeline Reporting and 2) Specifying Techniques Platform Management and Reporting.

• Min. of 20 x total monthly client visits to active distributor accounts within Top 30 active distributor accounts report.
• Visit report essential. Each client visits to contain element of product and concept training or new business and product development discussions. Record of visit report.
• Day to Day management of client queries, quoting, order processing and general client support services as part of the sales team.

• Target Specifying Market to introduce this company's range of relevant products to market segment.
• Actively target and set meetings with new potential Distributor Accounts that fall within region/territory and target industry.
• Actively target and set meetings with new Large End-User Accounts that fall within region/territory and target industry to specify this company's product solutions.

• Assist in preparation for any exhibitions that are either attended alone, or jointly, with distributors.

• Prepare detailed quotations - including availability, price and delivery forecast effectively and efficiently in accordance with company procedures and requirements.
• Take a pro-active approach to understanding product applications and alternatives.
• Stock Awareness - select stock in adherence to First in First out principles whenever practicable.
• Raise all necessary documentation, including other acknowledgments.
• Amend customer orders where necessary.

• Proactively contacting customers, keeping them fully updated at all times.
• Notifying customers of any known issues or information that may conflict with their requirements or cause delays.

• Ensuring that all customer complaints are recorded, providing the necessary details in order to carry out the relevant corrective actions, preventative action, credit notes and sundry invoices where applicable.

• Making certain that all customer information is completed in a timely and precise manner.